Operations

Recruiting patients is important. Retaining them, more so. Here are five ways to keep your patients satisfied and coming back to your medical practice.

More than 5 million Americans have signed up for private health plans through the health insurance exchanges. Is your medical practice feeling the effects?

On the fence about finding a new EHR for your medical practice? Here are seven signs that it may be time to ditch your current system for a new one.

When converting a prospective patient into a patient, timing is everything. Here's what stay-in-touch marketing is and how it can help.

Here are some very basic strategies that may help medical practices to do a better job of collecting payments from patients.

With the Stage 2 rules looming, some practices are moving ahead while others remain on the sidelines in the quest to meet meaningful use.

If it were possible to predict insurance payments, I wouldn’t be so overwhelmed by appeals and take backs.

In the first 10 seconds to 30 seconds of a patient's visit, you can make a big difference in their satisfaction with your medical practice.

Practice administrators and physicians have differing areas of focus, but must collaborate for practice success. Here are three new partnerships for both roles.

There's plenty to do to get your medical practice ready for ICD-10, but proper training tops the list.

Keep physicians out of the nitty-gritty of operational transformation at your medical practice and allow them to maintain their function as goal-setter and leader.

The year 2014 will be a tipping point for independent medical practices. Make sure your practice is prepared.

Ignoring the many changes and challenges your medical practice is facing will lead to your practice's demise.

As the face-to-face time physicians can spend with patients falls, these eight tools can help physicians maximize their patient visits.

Avoid disruptions in your practice’s reimbursement by following these three steps to submit the most accurate code the first time, every time.

Implementing open access at your medical practice may not be as difficult as you think. Here's how it can work.

Don't let your medical practice billing department drop the ball when it comes to great customer service.

Decisions based upon false certainty are problematic for medical practices and it is vital that physicians actively guard against them.

With the Stage 2 rules of meaningful use looming, physicians are still struggling with the implementation process for Stage 1.

My advice to physicians given certain facts is simple: Practice defensive medicine that puts the full range of modern diagnostics at your patient's disposal.

As healthcare reform evolves, many medical practices are embarking on major projects. Here are some ways to increase the likelihood of success.

Physicians' reactions to EHR are the same as they were 20 years ago and yet, there may be no going back. But here are some steps to help.

Patient satisfaction has always been important at medical practices, but as healthcare changes it's taking on an even bigger role.

Family physician L. Gordon Moore shares eight efficiency improvement tips for medical practices.

Here are some tips to keep your medical practice and your patients safe during what is shaping up to be a tough winter across the US.