Operations

How the health insurance exchanges and Medicaid expansion will affect your practice, and how to prepare.

Regardless of the Affordable Care Act, the way healthcare is delivered and reimbursed will change. Here are five things physicians should consider.

Attracting more patients to your medical practice and retaining them is easier than you might think. Here are three tips.

Medical practices are no strangers to audits. But health IT audits are critical to the financial, legal, and operational success of your office.

Despite how you feel about the ICD-10 delay, make it work for you, not against you. Here are five planning strategies to consider.

The attention given to CMS' Medicare payment data by the media demonstrates a continued focus on greater transparency at medical practices.

Clear and well-respected boundaries between medical practice managers and physicians are essential. Here's how to better define them.

In this podcast, consultant Susanne Madden shares how medical practices can store patient credit card numbers securely and effectively.

Patient credits are part of the bigger picture of managing a healthy practice. Manage them right, and everyone walks away happy.

Workers' compensation carriers are banking on the fact that at some point medical practices will give up and walk away.

Whether your medical practice was ready to implement ICD-10 in October 2014 or not, here's what you need to do to get ready for the transition in 2015.

Medical school taught you to practice medicine, not how to manage your staff. Here's a crash course.

Congress decided that physicians need one more year to prepare for ICD-10. Here's what it means for your medical practice and the healthcare industry overall.

Sometimes the simplest ideas are the most powerful change agents in improving the quality and consistency of medicine.

Recruiting patients is important. Retaining them, more so. Here are five ways to keep your patients satisfied and coming back to your medical practice.

More than 5 million Americans have signed up for private health plans through the health insurance exchanges. Is your medical practice feeling the effects?

On the fence about finding a new EHR for your medical practice? Here are seven signs that it may be time to ditch your current system for a new one.

When converting a prospective patient into a patient, timing is everything. Here's what stay-in-touch marketing is and how it can help.

Here are some very basic strategies that may help medical practices to do a better job of collecting payments from patients.

With the Stage 2 rules looming, some practices are moving ahead while others remain on the sidelines in the quest to meet meaningful use.

If it were possible to predict insurance payments, I wouldn’t be so overwhelmed by appeals and take backs.

In the first 10 seconds to 30 seconds of a patient's visit, you can make a big difference in their satisfaction with your medical practice.

Practice administrators and physicians have differing areas of focus, but must collaborate for practice success. Here are three new partnerships for both roles.

There's plenty to do to get your medical practice ready for ICD-10, but proper training tops the list.

Keep physicians out of the nitty-gritty of operational transformation at your medical practice and allow them to maintain their function as goal-setter and leader.