Operations

The most common concern raised about medical practice staffing is cost. I would argue that other factors should be looked at first.

A solid operational plan at your medical practice will allow you to proactively adjust to an oncoming crisis. Here's what every plan should include.

Outsourcing practice functions is not automatically a win-win. Make sure you consider both positive and negative effects prior to making a decision.

When staff members are overloaded, look for simple ways to maximize their productivity. You don't always need to add staff.

Can't decide between myriad EHR vendors in your quest to meet meaningful use? Here are five tips for a DIY approach based on one practice's experience.

Sleuthing out root problems in your practice operations may begin with simply asking "Why?"

Your practice's business associates can lead to HIPAA issues. Here are three tips to ensure your vendors can ensure the safety of protected health information.

It is my medical practice's fifth anniversary. Here are eight things I've learned about myself and running a business.

Stepping up your customer service can be enlightening and rewarding. Following up with patients is one way to find out how well you are doing.

Physicians in small practice need to explore how they can survive in a changing financial environment.

Thinking about outsourcing? Here are five situations where it is not a good idea.

One of the keys to successful implementation of EHRs is good communications with your vendor. Here are four tips to a better dialogue.

Apple anticipates that even the best laid plans go awry, so they seek out the failures and fix them using customer support. Why can't EHR vendors do the same?

Updating and writing down your billing process provides multiple tools for you and your staff, and helps ensure payment success the first time.

Patient access to care has become problematic. One way to address this is to standardize scheduling procedures.

Real healthcare reform will remain elusive as long as management accepts the notion that the way to fix healthcare is to automate it.

Sometimes, procedures lack RVU values for a reason. If you must, however, here are two strategies to use when assigning RVU values on your own.

Companies are pushing physician-based telemedicine as a solution. But, while promoters may have not thought things through, physicians must.

Coming together to benefit from economies of scale is good for physicians and their patients. One way to do that is to form a super group.

Small, independent medical practices are struggling to thrive alongside larger networks; here's what they can do about it.

In order to help patients with diabetes who need my services most, I've implemented some pre-screening efforts to help prioritize our patient panel.

Here's what the requirement to be "commercially reasonable" means under the Stark Law and Anti-kickback Statute and what physicians need to know.

Here are five things that physicians can do to mitigate the risk of not only frivolous suits, but legitimate ones.

Consultant Charlie Hauck provides five key components for practices to resolve conflict when it occurs and try to reduce it from happening in the first place.

Charge capture has evolved, from paper to PC to PDA and now to mobile applications, providing physicians with better access to patient data.