
Each call that comes into your office is a chance to build revenue by helping a new or current patient

Each call that comes into your office is a chance to build revenue by helping a new or current patient

Stephanie Rollheiser, vice president of CompHealth Locum Tenens, explains how to get medical practice staff truly engaged in their jobs.

Here are three simple tactics to improve responsiveness, productivity, and accuracy among your medical practice employees.

One hospital rewards surgeons who finalize operative reports with golf balls, thus discouraging its objective by providing incentives for a different behavior.

A healthy organization is crucial to success, but many practices are plagued by dysfunction.

Medical practices need to start looking at the AWV as a business and healthcare opportunity. Offering staff bonuses to schedule the visits may help.

Improving physician and staff communication is critical to Patient-Centered Medical Home Success. Here are some tips.

Here are three tips to prepare your medical practice for success in the 21st century.

Timeliness ties together all of our aspects of providing great customer service for patients.

Two healthcare experts weigh in on how staff development and engagement efforts can boost practice revenue.

Some efficient and coordinated scheduling of the Medicare Annual Wellness Visit can benefit patients and your medical practice.

Consciously deciding to lower your stress is the first step to wellness.

It hasn't been the easiest road to get to where I am today as a physician assistant, but things have definitely evolved for the better for our profession.

Choosing not to respect your patients may mean that you will be forced to respect their ability to choose another place to manage their health.


Contrary to popular belief, money and praise are not the best motivators for medical office staff. Here are examples of effective motivation you can use today.

When implementing an automating feature, it is vital to invest the time and money to it set up correctly. Here's some guidance.

Many practices are struggling with the costs of implementing and adopting EHRs. But some revenue boosting opportunities may be in the pipeline.

Workload inequity can undermine staff motivation and teamwork. Here's how to balance the load.

Day-to-day operations at your practice can easily get derailed. Here's how to keep staff on track despite possible disruptions.

Not sure where to get started on your medical practice's operations manual? Here's a table of contents to get you started.

Whether you're the one who's constantly running behind or the person who continually seems to be waiting for others, these five points will save everyone valuable time.

Here are four simple tips to avoid a bad experience for a patient and a non-billable service at your medical practice.

Does your practice act upon patient data gathered at intake and record it in such a way that it can be tied to clinical quality indicators? If not, you may be missing out on additional revenue.

By empowering your staff, you can improve the performance, care, and service your practice provides. Some call the concept employee empowerment, others call it employee engagement; I call it common sense.