
Interruptions are part of daily life at a medical practice, but by addressing frequent work flow issues proactively, you can maintain great patient care.

Interruptions are part of daily life at a medical practice, but by addressing frequent work flow issues proactively, you can maintain great patient care.

Don't miss out on easy income. Incorporating Medicare's AWV into your care plan helps both your practice and your patients.

Get coding answers on Medicare and the physical exam; combining two services; pap smear and preventive services, IV infusions and more.

Medical practice performance benchmarks without context are useless, and relying simply upon reported measures is ill advised.

Transitioning to ICD-10 presents big challenges, so turn to technology to ease your coding woes.

Here is a case study for a multiple-physician practice that increased its productivity without any additional equipment or software - just a good hard look at its processes.

Medical coding guidance on Medicare Annual Wellness Visits; RVU reductions; physician scribes; student documentation; and more.

Looking for ways to praise your hard-working staff, without breaking the bank? Here's how to motivate your office to achieve the common goal of boosting patient satisfaction.

The best performing practices in the country tend to have more staff than practices doing less well. Why? More support staff means physicians can focus on seeing patients -- and bringing in money. Find out how your staff per physician ratio compares to national benchmarks.

Are docs and staff just not on the same page? Here's how to fix it.

Not enough hours in the day? Small changes can have a big impact on your practice efficiency - and your life.

Coding questions? We've got the answers.

Properly using technology at your practice is critical, as is determining who will help you use it effectively.

Coding questions? We've got the answers

Tips for transforming immature staff members into great employees

Tips for testing job skills - before you hire.

Mentoring might be one of the least costly ways to cultivate professional development of your staff

A step-by-step guide to finding the right person for your practice

Laurie Baedke, president and founder of Lifeworks Healthcare Group, provides tips and advice for creating a high performance culture at your medical practice.

Creating well-written job descriptions for all of your practice's positions is a must-do for your practice.

Your practice’s biggest expense-and best asset-is your staff. Here’s how to ensure you’ve got the right staff in the right roles working as efficiently as possible.

Health literacy is the ability to obtain, process, and understand basic health information and services. How many of your patients truly have a handle on their own healthcare needs?

Poor layout and cramped quarters can decrease efficiency and patient well-being - here are some simple, low-cost solutions.

The more you ignore bad behavior the worse it's going to get; here's how to talk to your employees before they become toxic.

In medicine, there is an important distinction between clinical quality and perceived clinical quality. They are rarely one and the same, and understanding this distinction is critical for both clinicians and practice administrators.