Productivity

Coding questions? We've got the answers.

Properly using technology at your practice is critical, as is determining who will help you use it effectively.

Coding questions? We've got the answers

Tips for transforming immature staff members into great employees

Tips for testing job skills - before you hire.

Mentoring might be one of the least costly ways to cultivate professional development of your staff

A step-by-step guide to finding the right person for your practice

Creating well-written job descriptions for all of your practice's positions is a must-do for your practice.

Health literacy is the ability to obtain, process, and understand basic health information and services. How many of your patients truly have a handle on their own healthcare needs?

Poor layout and cramped quarters can decrease efficiency and patient well-being - here are some simple, low-cost solutions.

The more you ignore bad behavior the worse it's going to get; here's how to talk to your employees before they become toxic.

In medicine, there is an important distinction between clinical quality and perceived clinical quality. They are rarely one and the same, and understanding this distinction is critical for both clinicians and practice administrators.

Coding questions? We've got the answers

Patients say they want their doctors’ offices to be tech-savvy. They want to communicate with you and your staff, use patient portals and smartphone applications. But there’s a difference between wanting a digital future and actually knowing how to get there. Here’s how to get your patients and staff on board.

E-prescribing has not only improved the efficiency of this practice, it has improved quality at the same time.

Here are six ways you can maximize your time and improve practice performance.

Even if your practice has a knack for hiring the best doctors, putting the focus on how well they fit is the best retention strategy.

Coding questions? We've got the answers

We asked physicians, consultants, and staffers to share some of their best ideas on how to boost staff morale for $100 or less. Here are 20 of our favorites.

Medical practices are often fraught with poor policies and time sucks that undermine staff performance. Here's what to look for - and what to do about it.

Tight staffing and lower reimbursement have made patient volume - and effective patient flow - an imperative. You'll need to be innovative to squeeze more patients into your doctors' day.

To stay safe and weed out the billing and collections problems stifling your practice's revenue stream, our experts recommend a "bottom-to-top" assessment of your entire billing operation.

Coding questions? We've got the answers

Is staff mediocrity costing you money? Here's how to fix it.

You may be afraid of audits, but if you aren't auditing your own billing procedures, you're probably losing a fortune. Here's how.

You might feel more justified than most in taking out your frustration on others, but be careful - the emotional hangovers you might create can often have a long-lasting effect on your practice.

You love your nonphysician providers and want your patients to love them, too. But patients may be uneasy about not getting to see their doctor each time they visit. Managing expectations and carefully introducing other providers is the key.

Can this doc bill for both health maintenance and a problem-based visit on the same day, if counseling is involved?

Today's practice managers must plan proactively for the new year - finding new ways to cut costs and improve efficiencies.

A little preparation and communication can go a long way toward a smooth-running practice