Scheduling

What is the way to improving poor reviews from patients online? One expert says it comes down to basic customer service.

What happens when you are subpoenaed as a witness when you are a solo practice? A lost day is tough to swallow.

No-shows and same day cancellations have a big bottom-line impact. But don't worry, there are ways to let your patients know that your time is valuable.

Is tardiness undermining your medical practice efficiency? Here are six methods to conquer your worst time thieves.

Consultant Judy Capko provides nine ways to effectively meet your practice's scheduling demands.

You don't need practice advice, software, or seminars to make patients happy and loyal. You just need to be there when they need you. Here's how.

In order to preserve patient trust, when delays snarl the day's schedule always make sure to acknowledge the problem.

Group visits are an opportunity for busy practices to solve patient-demand problems, and to make sure patients get the care they need.

One of the primary frustrations for a practice is effective scheduling. Often, the root cause is not acknowledging the different stages of a patient visit.

Here are three things to keep in mind next time you find yourself rushing through tasks or working late hours at your medical practice.

It's a complicated issue when physicians express an interest in cutting back hours. Here are six key issues to consider if this occurs at your medical practice.

Practice managers often fall in to common office habits, but going against conventional practice may result in a better office culture and cost savings.

Patient access to care has become problematic. One way to address this is to standardize scheduling procedures.

Medical practices, just like other work environments, face significant challenges when it comes to navigating increasing demand for flexible scheduling.

Best intentions are often not enough to manage extra demands on a physician's time. Saying "no" can be a necessary and welcome evil.

Here's what physicians and their medical practices can do to make the most of limited time with patients.

Keep physicians out of the nitty-gritty of operational transformation at your medical practice and allow them to maintain their function as goal-setter and leader.

Why one doctor transitioned, how she did it, and how it is paying off.

Implementing open access at your medical practice may not be as difficult as you think. Here's how it can work.

Family physician L. Gordon Moore shares eight efficiency improvement tips for medical practices.

Work responsibilities, family time, and community activities can make it challenging to maintain a realistic schedule. Here are six steps to success.

Find out why patients are canceling their appointments, and then use that information give them more information and get them back into your medical practice.

The blogs that garnered the most attention among our physician readers in 2012, and some of the lessons learned from each.

Want to make the most of the Medicare Annual Wellness Visit? Make it a when and not an if at your medical practice.

Noteworthy items from Physicians Practice