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Does your medical practice have a Web site? If so, you are on your way to building a patient portal.

A lingering recession and declining reimbursement make for stormy weather for practices. Check out our suggestions for how to stay dry - and in the black.

Want to know how to boost your scores on those seemingly arbitrary online physician-rating sites? The sites aren’t going away, so you’ll need to know how to make the best of them.

Some people find auto-dialing machines annoying, but they’re more efficient than having your staff call each of your next-day’s appointments to deliver a simple reminder. And they work just as well.

What are physicians like you doing when it comes to purchasing new office technologies? Our Fifth Annual Technology Survey cuts through the hype and gives it to you straight.

If you don’t have a policy on staff e-mail usage, you need one. Here’s why.

An internal medicine specialist was fleeced badly by the Mother of all Embezzlers. Don’t think it can’t happen to you until you read what happened to her.

Patients want more from your Web site than a photo of you and directions to your office. They’re demanding interactivity and utility: They want to get stuff done online, like setting up appointments and making payments. Here’s how to have the coolest Web site in town.

A Los Angeles pediatrician thinks she doesn’t have enough time, but is lack of space her real problem?

Dealing with constant call is the bane of many small physician groups. But with the right planning, even solo physicians can share call just like their big-practice peers. Here’s how.

What are the secrets of success in an ever changing practice-management climate? Veteran administrators dish.

You’ve got questions - lots of ’em. And we’ve got the answers. We compiled some of the most common practice management questions we hear - from collections issues to dealing with staff problems and so much more - in one place, and got answers from some of the top experts in the business.

Most practices breathe a sigh of relief when a patient fails to show up for his appointment. But, those unfilled appointments add up quickly. Here's how to plug the holes in your schedule.

In many practices, partner conflict is as common as nasal infections. It may be easy to “let it go,” but that can lead to unprofessional conduct. Here’s how to diffuse disagreements and preempt disputes.

Dispensing vaccines is frustrating and expensive. Here’s a shot in the arm for vaccine management.

Deciding how much to dole out to support staff can be tricky, especially in a difficult economy. But our survey of more than 1,000 practices nationwide will help guide you.

EHR companies are increasingly offering billing services, and vice versa. Is this just another way to squeeze money out of you, or does it make sense to combine the services?

The Internet has opened new doors of opportunity that have forever changed the way busy physicians, administrators, and clinical staff approach getting their continuing medical education.

The traditional practice of primary care is complex - let’s face it, you could more accurately predict the likelihood of a patient presenting with a subdural hematoma based on his or her symptoms than you might Blue Cross’ likelihood of accepting a preauthorization for the CT scan.

Ah, those advice-seeking loved ones: You gotta love ’em, but they can be a major a nuisance - and even a legal risk. Here’s how to draw the line and still get invited for dinner.

Summer vacation season is upon us. Here’s how to keep your practice running when your skeleton crew asks for time off.

Outsourcing billing operations can be a relief to a frazzled practice. But you need to do it right; after all, your practice’s revenue is at stake.

You want to provide prevention-oriented healthcare, but how can you in a system that doesn’t seem to reward you for it? Find out how to chart your way through a maze of declining reimbursements and increasing patient panels.

How is the recession likely to affect your practice? And what can you do to soften the blow?