October 14th 2025
These scheduling mistakes are common in medical practices. Use these strategies to stop making them, enhance patient satisfaction and boost profitability.
New American Patients Putting Physicians Under the Microscope
May 18th 2011It used to be that you examined the patient. But from your credentials to your use of technology, patients are increasingly examining you. Here's how to deal with this new generation of engaged, informed, and demanding patients.
Hiring an Administrative Assistant
August 13th 2010Like most administrators, your education and experience have given you all the tools you need to help your practice succeed - Not that you’ll get the chance to prove it. When you find that your tasks are overwhelming your projects, that’s when it’s time to hire an assistant.