Scheduling

Many practices fail to appreciate the enormous value of strategic scheduling: a full schedule means a full day of revenue. Because even one missed patient makes a difference, we show you how to stack the deck in your favor.

Many practices make common collection mistakes that when left unattended can sap revenue. Here's what you can do to improve your collection process.

Innovation is great. Litigation isn't. Here's how to use the latest tech tools at your practice properly and within the letter of the law.

You've purchased the technology needed to keep tabs on your practice's operations. Now make sure you're looking at the right reports.

These days, everything from EHRs to PM systems are available via cloud computing. Is it time to ditch the servers and join the movement?

Practice management consultant Rosemarie Nelson explains how to really understand your overhead and control your day.

Here's how to rethink the work day to find the balance you need with the rest of your life as a physician.

The transition from full time to part time can be a difficult one. Here's how to make it work for you and your practice.

Do you wonder how you can become more efficient and improve your bottom line? Let technology address efficiency and reduce operational costs.

Keeping your staff in harmony and on the same beat requires stage-setting and a listening ear

Are your docs overstressed? Join the club. But there are things you can do to help prevent your physicians from becoming jaded.

Here are six ways you can maximize your time and improve practice performance.

It used to be that you examined the patient. But from your credentials to your use of technology, patients are increasingly examining you. Here's how to deal with this new generation of engaged, informed, and demanding patients.

Even if your practice has a knack for hiring the best doctors, putting the focus on how well they fit is the best retention strategy.

The one thing that can never be replaced by sophisticated equipment is the level of courtesy that is extended to patients, colleagues, and staff.

Tight staffing and lower reimbursement have made patient volume - and effective patient flow - an imperative. You'll need to be innovative to squeeze more patients into your doctors' day.

Whatever area of your practice needs improvement, consider lean thinking as a way to get the most out of your time - your patients, staff, and practice will be glad you did.

It isn't easy for practices to become accredited as a patient centered medical home. To help you assess your readiness and make the transition, here are a few guidelines to get you started.

Medical practices have been slow to embrace the "customer comes first" mentality that defines corporate America - an operational oversight they can no longer ignore.

You love your nonphysician providers and want your patients to love them, too. But patients may be uneasy about not getting to see their doctor each time they visit. Managing expectations and carefully introducing other providers is the key.

Don't make unnecessary work for your office, think ahead.

Patient-physician phone tag driving you nuts? Here’s how to make secure e-mail messaging work for your practice.

Today's practice managers must plan proactively for the new year - finding new ways to cut costs and improve efficiencies.

A little preparation and communication can go a long way toward a smooth-running practice

When it comes to creating happier patients, skip the perks in the waiting room and instead focus on boosting the morale of your staff. Here’s how.