September 2nd 2021
Automation is improving communication, flexibility, and work-life balance.
New American Patients Putting Physicians Under the Microscope
May 18th 2011It used to be that you examined the patient. But from your credentials to your use of technology, patients are increasingly examining you. Here's how to deal with this new generation of engaged, informed, and demanding patients.
Hiring an Administrative Assistant
August 13th 2010Like most administrators, your education and experience have given you all the tools you need to help your practice succeed - Not that you’ll get the chance to prove it. When you find that your tasks are overwhelming your projects, that’s when it’s time to hire an assistant.
Trick Out Your Practice Web Site
November 1st 2009Patients want more from your Web site than a photo of you and directions to your office. They’re demanding interactivity and utility: They want to get stuff done online, like setting up appointments and making payments. Here’s how to have the coolest Web site in town.