Technology and Patient Engagement

Some of the main changes to remote patient monitoring throughout the pandemic.

While texting can make things a lot easier (and more profitable), it can also be easy to unknowingly violate HIPAA regulations.

Physicians Practice® spoke with Dr. Reena Pande, chief medical officer of AbleTo, about the current standards and challenges physicals are facing with care and access solutions.

Why search engine rankings and optimization should play an important role in your digital marketing strategy.

How your online presence can affect patient volumes and experiences.

Text messaging patients is a great way to increase recalls and keep them healthy. Texting campaigns have increased patient services revenue and improved care compliance. Simple text message templates, scheduled in advance, will make it easy for your staff.

The importance of a digital marketing component alongside a physical marketing strategy.

Maintaining a consistent blog makes patients feel informed, establishes provider reliability, and promotes engagement between patients and your practice.

Improve your local online presence to increase patient volume.

Seven easy ways to expedite the incoming phone call process at your medical practice.

Text messages for patient payments and insurance verification make a difficult task easier. Tweak your technology to get paid on time and reduce the friction in your patient billing process.

Physicians Practice® spoke with Michael Morgan, at the time the CEO of Updox and a contributor to Physicians Practice, to discuss the new technologies that you should consider implementing in your practice and why implementing a virtual care strategy will be so important post COVID.

Online marketing is not easy and takes some time to plan, but here are five strategies to start attracting new patients to your medical practice.

Preparedness in the post-pandemic era demands that the healthcare industry disentangle itself from the fax machines, pagers, land lines and other unwieldy implements of a bygone age.

Email is one area ripe for AI innovation.

Appointment reminders are a great place to begin text messaging patients. Patients want them, laws (e.g., TCPA) are relatively lenient toward them, and they can reduce no-shows. See how to text message patient appointment reminders effectively.

Text messaging patients is a great way to boost engagement. But, it can be difficult to get patients enrolled in a text messaging service. Spam calls and texts are pervasive and TCPA penalizes improper text messaging practices.

Five tips for a successful RPM program.

Used effectively, new technologies can deepen the existing, trust-based relationships that so many patients have with their physicians.

Texting patients is a double-edged sword. It can increase recalls, boost satisfaction, and improve care. But, it can also put hinder regulatory compliance and increase staff stress. Here are five tips to reduce these risks and make texting work for you.

Traditional paper statements and calls have been increasingly ineffective.

Technology to consider implementing in your practice

Mobile apps have completely changed the medical field by providing healthcare professionals a safe, streamlined way to connect with patients and colleagues from anywhere. While virtual visits won’t completely replace seeing patients in person, doctors will need to equip their practices with up-to-date tech to keep up with the competition and patient demands.

If you can't ignore an online review and it is extremely damaging to your reputation as a physician, there are steps you can take to try to remove it.

Text messaging is one of the best ways to boost patient satisfaction, increase appointment consistency, and improve care compliance. Texting your patients should go beyond just appointment reminders. And yet, there is more technical complexity and risk with texting patients than other communication channels.