Staffing & Salary

MGMA's Andy Swanson on longer primary care waits, APP hiring, staff raises that fall short and the one number to benchmark in 2027.

Seema Verma describes state of AI deployment in medical practices for MGMA.

MGMA's government affairs team walked through the fee schedule, MIPS, value-based care, Medicaid, Medicare Advantage and the year-end spending fight.

Career ladders, pay tied to specific skills and reviews held on a single date can help practices hold on to medical assistants and front-desk staff, according to BackPocket Talent's Rachel Brace and Nicole Hart.

Broken equipment, missing charts, no open slots. New PAI survey data hands administrators a punch list of what physicians say is failing.

You do not need a budget line to thank the people who held the schedule together this summer. Twelve ideas for Labor Day, most of them free.

Most practices owing back wages never meant to. Here are the everyday pay habits that draw federal investigators and plaintiff lawyers.

Texas SB 1318 applies to noncompetes entered or renewed after Sept. 1, 2025. The statute never defines renewal, and that is the problem.

Every practice has one person who is the only one who knows how to do a handful of things. Here are eight of them, and what breaks the week that person is out.

Cross-training, better staff meetings and role-playing can turn individual employees into a team that weathers shortages.

Front desk churn slows rooming, ages claims and burns overtime. These nine moves will help keep the people who run your practice's first impression.

Two Aug. 6 sessions tackle flexible staffing and revenue cycle leaks, with practical steps physicians and administrators can use right away.

Embezzlers hide inside the practices that trust them most. These red flags should send you straight to the books.