Patient Flow Wait Times

Their journey begins long before entering your practice.

A great patient access experience is made up of several factors implemented consistently across the board.

Prioritize safety & comfort when buying waiting room chairs.

With consumer-driven business models running the show, your existing call-handling systems and protocols are likely not contributing to the patient loyalty you need for a thriving practice.

Advice for implementing a virtual waiting room

The advantage begins at the front door

How providers can stand out in a consumer culture.

Rich Miller, chief strategy officer of Qgenda, discusses how COVID-19 affected clinical capacity in the early stages of the pandemic and how it will have lasting effects on capacity management into the future.

Rich Miller, chief strategy officer of Qgenda, discusses how clinical capacity management effects many aspects of your practice and why you should be paying close attention to these processes.

Rich Miller, chief strategy officer of Qgenda, discusses what practices should be looking for when optimizing their clinical capacity management processes.

Rich Miller, chief strategy officer of Qgenda, outlines the concept of Clinical Capacity Management and discusses old and new tech tools to streamline these processes.

There’s no magic wand to immediately upgrade your administrative systems, but there are actions you can take.

Integrating technology into your waiting room experience can save time and increase patient satisfaction.