The patient experience has become a top concern for practices as it affects physician online ratings, practice reputation, and patient acquisition and retention.
As providers, it’s our job to identify and anticipate what patients need. But, in order to deliver the right care at the right time, we need to re-examine our processes and relationships not only with our patients, but also with one another.
An independent specialty group has improved patient relations and grown the practice by investing in advanced practice management and patient engagement tools.
Patient behavior plays a crucial role in determining health outcomes. In order to improve their health, we must help them get more engaged.
It took a two-year, frustration-induced hiatus from pushing a portal to his patients, but this admin finally understands their use.
Patients are becoming more and more interested in getting cared for by their provider at home, whether through tech or otherwise.
Many patients are resisting usage of patient portals or abandon using them after signing up. Here are 12 ways to get them on board permanently.
Research has shown that patient stories can heal. In this regard, Open Notes is a movement that can improve the doctor-patient relationship.
Docs say they feel pressure from hospitals to make patients happy by prescribing narcotics. Also, text messaging patients may be the next frontier.
Even if you're totally HIPAA compliant and know that your portal is secure, your patients may not be so sure.