Digital technology and the patient experience
December 23, 2019
The patient experience has become a top concern for practices as it affects physician online ratings, practice reputation, and patient acquisition and retention.
Patient Portals
5 more ways to improve patient access
April 11, 2019
As providers, it’s our job to identify and anticipate what patients need. But, in order to deliver the right care at the right time, we need to re-examine our processes and relationships not only with our patients, but also with one another.
Prioritizing patient engagement
February 15, 2019
An independent specialty group has improved patient relations and grown the practice by investing in advanced practice management and patient engagement tools.
Build a successful two-way patient engagement model
November 5, 2018
Patient behavior plays a crucial role in determining health outcomes. In order to improve their health, we must help them get more engaged.
5 Lessons from a Patient Portal Hiatus
February 7, 2018
It took a two-year, frustration-induced hiatus from pushing a portal to his patients, but this admin finally understands their use.
Making Your Practice More Mobile Friendly
November 22, 2017
Patients are becoming more and more interested in getting cared for by their provider at home, whether through tech or otherwise.
12 Ways to Improve Patient Portal Usage
July 6, 2017
Many patients are resisting usage of patient portals or abandon using them after signing up. Here are 12 ways to get them on board permanently.
Stories Have Healing Power, For Both Patients and Doctors
February 22, 2017
Research has shown that patient stories can heal. In this regard, Open Notes is a movement that can improve the doctor-patient relationship.
Practice Rounds: More Narcotics for Cranky Patients
August 4, 2016
Docs say they feel pressure from hospitals to make patients happy by prescribing narcotics. Also, text messaging patients may be the next frontier.
Train Your Patients on Safe Use of Portals
July 19, 2016
Even if you're totally HIPAA compliant and know that your portal is secure, your patients may not be so sure.
