Operations

ICD-10 is here, so be sure your medical practice is addressing all related issues to avoid a hit to your bottom line.

Good clinical outcomes require strong patient participation. One way to engage your patients is to improve their experience at your practice.

Doctors are used to making quick decisions, but when it comes to some tasks, you have to think ahead. Prep time is your friend.

One doctor is finding success in a seemingly rare place in healthcare: As someone who became a solo doc. She explains how in this blog.

In the era of team-based healthcare, it’s important for PAs to be used to the fullest of their capabilities. Here are six elements to make that happen.

What would your career and life be like if you could face your challenges with an assortment of resources that proved to be more than adequate?

A properly constructed and thoroughly analyzed patient satisfaction survey can help a practice retain its patient base.

Practitioners are used to applying SOAP notes to clinical problems, but they can be used effectively for business issues as well.

Planning on having a holiday party over the next few months? Here is a ten-point checklist that should keep the party fun and liability free.

We asked physicians for the websites they recommend to patients who are looking for reliable health information. Here's what they said.

In order for practices to maximize reimbursement in a value-based environment, clinicians and office managers must be on the same page.

Administrators must assert themselves, even if they’re in an awkward position as the head of business operations that still reports to a physician.

Staff members play an important role in a physician practice, but can also hurt its reputation. Make sure intolerance is not welcome at your practice.

In an era of team-based, value-driven care, everyone plays an important role in enriching the patient experience.

To survive in a competitive marketplace and to meet value-based initiatives, your practice should brush up on its customer service.

You likely have a patient portal to meet meaningful use, but here's how to put it into practice to really help your practice staff and your patients.

Non-physician providers, if used properly, can add value to a practice's patient care as well as the bottom line.

New healthcare models rely heavily on teams. But how do you work together if you can't communicate effectively? Here's how.

Certain events, as we’ve seen recently, can have an effect on the personal safety of doctors, as well as harm their business and personal assets.

Medical practices shouldn't be afraid to innovate in order to take advantage of the opportunities created by the Affordable Care Act.

Healthcare continues to evolve, so in order for small medical practices to survive, physician owners and administrators need to embrace new roles.

Marni James of the Association of Independent Doctors explains how physician practices can remain independent in today’s environment.

The advent of team-based healthcare means a more coordinated approach to seeing patients. It also means different staffing roles and ratios.

Changes to physician compensation are looming, so now is the time for small practices to start focusing on value. Here's how.

Practices can no longer afford to be remiss about collecting outstanding patient balances, as high-deductible health plans are forcing patients to pay more.