Operations

From 7 a.m. grand rounds to in-person meetings that should be conference calls, we're going beyond just saying "no." We are declaring our independence.

Taming your practice's accounts receivable can feel very overwhelming. Here are some great tips to make that task nearly effortless.

Well-trained, happy employees help the revenue cycle run smoothly. Here are some tips to ensure happiness happens.

All of us have heard our share of patient complaints. One-liners that offer little room for anything more than an apology. Here's some advice on deflecting the worst zingers.

Despite the challenges we currently face together as a nation, the U.S. offers physicians opportunities that are hard to duplicate anywhere else.

If you're not sure which apps are best for you to download, here are 10 top picks from healthcare professionals.

Hiring a locum tenens physician can take the burden off physicians in your practice, and allow you to continue to see patients and bill for services.

Physicians should rethink the paradigm of work-life balance, by making choices that are in synchrony with their priorities and responsibilities.

Whether physicians personally agree or support LGBT rights should be a non-issue when it comes to providing the best possible care for all patients.

Don't be afraid of big data. Instead, use it to bring meaningful change to your practice to help patients and staff.

Avoid employee disputes against your practice before they start by steering clear of these four common bad habits by physicians and owners.

The nonsensical requests need to stop. They have progressed to a distraction and will soon become the reason physicians leave clinical practice.

Wondering what's appropriate to wear at your medical practice? Always feel guilty when you go on vacation? Let the Civility CEO help.

Make the transition to the ICD-10 coding system a lot smoother with just a few tweaks to your practice work flow.

Experts say there are common compliance misconceptions that are costing practices unnecessary time and resources.

Nine HIPAA missteps that experts say medical practices make every day.

Start planning now to make sure you have a well-rested and ready staff to handle the ICD-10 coding transition come Oct. 1.

If you believe billing processes need improvement in your practice, start by looking at the component steps of each task.

Creating access to quality patient care at a reasonable cost requires a systematic approach that involves both physicians and staff members.

As a physician, I depend on my clinical team to take care of the busy work. But I have a problem when staff make medical decisions without my input.

EHRs should allow your practice to maintain or improve your productivity. Here are five ways to make sure it doesn't do the opposite.

Patient feedback can help improve the quality of care physicians provide, and it can make physicians aware of changes they can make to improve their practices.

Sometimes, practices need to get a little creative when it comes to getting the daily work of seeing patients and running a business completed.

Consultant Judy Capko provides nine ways to effectively meet your practice's scheduling demands.

Each year, athenahealth ranks payers on how easy they are to work with providers. Here are the top 20 in the "major payer" category for 2015.