Operations

What is a payroll leap year and does it apply to you? Learn the critical details of this payroll topic and what you need to do to comply for your practice.

As a doctor, your profession makes you more newsworthy and you are held to a higher standard. Not knowing this can cost you.

Many practices struggle with hiring a front-desk person. If your recruitment lags, think about hiring for the "right" personality.

For practices, managing the change process is critical to success. Start emotionally preparing your team for the ICD-10 transition.

Seven physicians finish the sentence, "If I could change anything about practicing medicine…"

New technology offers the promise of boosting efficiency at your medical practice, but your staff holds the key to realizing its full potential.

Research reveals reporting discrepancies between primary-care and specialty practices. How can you improve the lines of communication?

Once implemented, an EHR can bring many benefits to a practice. But minor mistakes can cause major problems. Here's what to watch out for.

Many physicians don't use a patient portal. They should. A portal can offload a good portion of the front-end work for both staff and physicians.

The purpose of an organization chart is to depict the skeletal structure of your practice; including the functional relationships between your staff.

From 7 a.m. grand rounds to in-person meetings that should be conference calls, we're going beyond just saying "no." We are declaring our independence.

Taming your practice's accounts receivable can feel very overwhelming. Here are some great tips to make that task nearly effortless.

Well-trained, happy employees help the revenue cycle run smoothly. Here are some tips to ensure happiness happens.

All of us have heard our share of patient complaints. One-liners that offer little room for anything more than an apology. Here's some advice on deflecting the worst zingers.

Despite the challenges we currently face together as a nation, the U.S. offers physicians opportunities that are hard to duplicate anywhere else.

If you're not sure which apps are best for you to download, here are 10 top picks from healthcare professionals.

Hiring a locum tenens physician can take the burden off physicians in your practice, and allow you to continue to see patients and bill for services.

Physicians should rethink the paradigm of work-life balance, by making choices that are in synchrony with their priorities and responsibilities.

Whether physicians personally agree or support LGBT rights should be a non-issue when it comes to providing the best possible care for all patients.

Don't be afraid of big data. Instead, use it to bring meaningful change to your practice to help patients and staff.

Avoid employee disputes against your practice before they start by steering clear of these four common bad habits by physicians and owners.

The nonsensical requests need to stop. They have progressed to a distraction and will soon become the reason physicians leave clinical practice.

Wondering what's appropriate to wear at your medical practice? Always feel guilty when you go on vacation? Let the Civility CEO help.

Make the transition to the ICD-10 coding system a lot smoother with just a few tweaks to your practice work flow.

Experts say there are common compliance misconceptions that are costing practices unnecessary time and resources.