Operations

When she was too loose with confidential information, pediatrician Patricia Tibbs harmed a colleague. But since then she’s become a trusted confidant for a whole community.

A little price comparison can help you save big bucks on common goods and services.

Dispensing vaccines is frustrating and expensive. Here’s a shot in the arm for vaccine management.

With prices low, it may seem like a great time to buy your office space. Be wary; the advantages to ownership, while real, are balanced with disadvantages and risk. Make sure your eyes are open.

One thing that creates friction in medical practices is the success and subsequent recognition of one of its members.

Say goodbye to photocopies: Machine-readable cards could make billing and collections easier. When will payers make them widely available?

In this podcast, Justin Barnes, chairman of the HIMSS Electronic Health Record Association and vice president of marketing and government affairs at Greenway Medical Technologies, explains the EHR incentives.

Here are a few tools and resources to get you started in understanding and complying with the FTC's new Red Flags identity theft rule.

Fifteen years after his 300-pound, 6’4” patient offered to toss him through his office window, psychiatrist Dennis Helmuth explains why he now looks forward to their appointments.

Most practices still accept a lot of paper checks from patients - and it costs money when they bounce, as they too-often do. But electronic check services can help you get rid of the rubber.

Ah, those advice-seeking loved ones: You gotta love ’em, but they can be a major a nuisance - and even a legal risk. Here’s how to draw the line and still get invited for dinner.

Summer vacation season is upon us. Here’s how to keep your practice running when your skeleton crew asks for time off.

Tired of the same-old office decor but can’t afford a makeover? No problem: Here’s how to make your space shine without spending a bundle.

Patient Information Form

Records Release Form -- Spanish

Referral Waiver -- Spanish

Patient Information Form -- Spanish

Consent to Treat -- Spanish

Patient Satisfaction Survey -- Spanish

Records Release Form

Appeal letter for prompt payment from your medical practice payers.

Collections Letter 3 -- Spanish

Whether a staff departure is amicable or not, it’s vital to formalize and document a process for removing an exiting employee’s IT access.

Outsourcing billing operations can be a relief to a frazzled practice. But you need to do it right; after all, your practice’s revenue is at stake.

You want to provide prevention-oriented healthcare, but how can you in a system that doesn’t seem to reward you for it? Find out how to chart your way through a maze of declining reimbursements and increasing patient panels.