Operations

The design, amount, and location of your practice’s physical space are becoming more important. Here’s what you need to know.

Gastroenterologist Dordaneh Maleki works in her office only part-time. Is she overstaffed?

Are you forever running behind? Does your waiting room look like a bus terminal on Thanksgiving weekend? It doesn’t have to be that way. Instead of shrugging your shoulders in resignation, try our simple plan for getting your schedule under control for good.

Employee embezzlement costs American businesses more than $652 billion a year, and physician practices are among the most vulnerable employers. Don’t be a victim: Here’s how to spot - and catch - a thief before he gets his hand in your cookie jar.

Remember why you’re in business: to provide service to your patients.

In our revamped Makeover column, expert Laurie Hyland Robertson helps a busy pediatric office solve its patient-flow problems.

Here is how physicians in every specialty can take advantage of these time-saving staffers, and make more money to boot.

Nurse practitioners, physician assistants, and other nonphysician providers - don’t call ’em midlevels - are becoming commonplace in today’s practices. But if you want them to succeed, you have to be careful when introducing them to your office.

Do your patients wait weeks, or even months, for appointments? With open-access scheduling, they can come in - today.

With reimbursements declining, many practices are turning to ancillary services as a way to make extra cash. And while there’s no shortage of options, they’re not a financial cure-all. Here’s how to weigh the pros and cons.

Front-desk staff know more than you think about running a successful practice. All you have to do is ask. So we did.

Most EMR vendors are struggling to provide tech support to smaller practices, especially those in far-flung locations. What does this mean for you?

This Denver physician has a unique business model but familiar problems.

Building trust between the “suits” and the physicians.

It’s the eternal problem: How to handle the barrage of pharmaceutical reps coming through your office door? Help is on the way.

We help a small subspecialty practice compete with the big dogs

You asked for it, practice administrators, so here it is - a new monthly column just for you. This issue: Lessons from the masters.

Super-productive physicians can be a blessing to your bottom line but a challenge to manage - and an annoyance to other physicians. With a little finesse, though, you can keep everyone happy.

Another selection from our weekly e-mail newsletter. This issue: taming the copier.

Do you have patients who always seem to have “just one more thing” to talk about, in addition to the reason for their appointment? We help you solve that and other exam room communication problems.

For a small rural practice, it's time to get busy - or start laying off staff.

Three of our competition's runners-up deserve a tip of the hat. We tell you why.

Another selection from our popular weekly e-mail newsletter. This issue: Five fast ways to boost office efficiency.

This group of young family physicians embraces change, wows patients, cultivates a great staff, and makes a tidy profit. Find out how they blew us away.

Physicians Practice has been helping struggling offices with our Great Practice Makeover for a year now. Here’s one of our toughest challenges yet: This well-meaning but disorganized solo family physician has serious control issues, a stressed-out office manager/wife, and huge staffing problems. Piece of cake.