Patient Engagement & Communications

So many physicians are working hard to improve patient satisfaction. Here's the one the one thing they can do to make the most positive impact.

Physicians and consultants share their top advice for practices participating in, or planning to participate in, accountable care organizations.

Physicians, medical practice managers, and consultants share their top advice for a successful transition to a Patient-Centered Medical Home.

It's possible to be reimbursed for a preventive visit and a problem-focused visit performed on the same day, but proper documentation and coding is critical.

For us, the health insurance companies represent a huge problem. We believe the solution is single payer, and we’re doing something about it.

I hate to think that medicine will become like a cookbook, because there are so many things that just don’t fit inside the box.

CMS' newest shared-savings payment and delivery care model features higher risks and higher rewards. Here's how it differs from current ACO models.

Physicians may find that revised coding guidelines allow their coding and billing to better reflect the documented level of service provided.

Five ways your medical practice can better control its payer contracts and boost reimbursement.

Many of the health insurance exchange plans include high deductibles, so getting these patients to pay their portion of your fee is critical.

If your medical practice is not already recognized as a Patient-Centered Medical Home, it may be time to jump on the bandwagon.

The results of our 2014 Fee Schedule Survey are in. Here's a look at some of the key findings, and how physician practices can react.

There are several things to consider before making a change from a traditional practice model.

A new year yields new resolutions. Here are my personal goals for change in 2015, as well as how I hope the healthcare system will change.

Keeping track of contract renewals can be tedious, but there are many techniques medical practices can use to simplify the task.

CMS has finally given physicians a glimpse of its plans to expand reimbursement for telehealth services provided to Medicare beneficiaries.

Many of our patients employ treatments that we would never recommend, and others refuse treatments that we do recommend. Here's how we deal at our practice.

A new survey reveals most physicians feel Medicare quality improvement programs are ineffective, too complex, and too burdensome for physicians and staff.

Here are two key areas where CMS could make adjustments to home health regulations that would benefit not just home health, but the industry in general.

Quality of patient care is paramount, and I hope that the powers that be really think about realistic solutions to improving it.

If a CMS proposal goes into effect, primary-care providers are likely to be called on more often to provide follow-up care (primarily, evaluation and management services).

Many articles describe the benefits of health reform, but look closely and it's clear that problems are mounting for physicians and the healthcare system.

Bundling payments for care episodes is gaining popularity among payers. It is episodic risk-sharing, and it can be risky business for physicians.

If the government can make it appear that doctors are getting rich from Medicare payments, it will be easy to garner support to cut physician payments in the future.