Patient Engagement & Communications

There’s no magic wand to immediately upgrade your administrative systems, but there are actions you can take.

Well-documented processes, as well as a properly trained staff are critical for success

Perhaps the most evident care site that needs some transforming is the exam room.

Patients drawn by new access points need guidance

The best approach for practices to use.

Integrating technology into your waiting room experience can save time and increase patient satisfaction.

Personalized email marketing is an effective, cost efficient strategy to improve patient outcomes, boost your brand, and grow your healthcare business.

If you want more leads for your practice in 2021, there's one marketing strategy that stands above the rest: Search Engine Optimization.

The better you can be for your patients, then the more patients you will have

We can close the elective surgery backlog, but it will require the healthcare industry to embrace new technologies and innovation.

We must prioritize and improve our ability to discuss end-of-life issues with patients, especially as America’s aging population continues to increase and affect the healthcare system.

A poor capacity management system can lead to unrealized revenue, loss of patients, and increased physician burnout.

A special Q&A with Dr. Patrice Harris.

Effectively managing your stressors will increase your ability to care for patients.

In part 2 of our discussion with Banker’s Healthcare Group, hear from the President of Patient Lending, Keith Gruebele, on how these programs can benefit your practice by extending the amount of patients that can receive and finance your services.

While providers have many legitimate concerns about the PA process, it remains an important tool to help ensure that the care patients obtain is safe, effective, and necessary.

When managed effectively—and supported by ample collaboration and data exchange—risk-based models promote better business results for practices by achieving better outcomes for patients.

Make sure email is a part of your cybersecurity strategy.

Consumer demand, the shift to value-based care, and the regulatory push for transparency are fueling the need for seamless integration and data sharing only achieved with cloud-based interoperability.

Predictive analytics, patient stratification engines, and rules-based outreach campaigns have tremendous potential to right the ship.

How physicians can adopt new communication strategies

Patient lending programs give patients more options for payment and can increase the amount of care a physician can provide

A single patient-engagement platform can help practices cut operating expenses by up to 50% annually.

Barriers physicians should be aware of and solutions for achieving optimal asthma control.

Nearly 30% of adults reported depression symptoms compared to 8.5% before the pandemic.