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Certified PAs can be an invaluable tool for practices with spring allergy season quickly approaching.

Taking a serious look at your worth and value might have your head spinning, but it’s worth it.

The design of a healthcare facility goes a long way towards a patient's level of comfort and perception of the quality of treatment.

WiFi is an attractive feature for guests in the waiting room. Just ask this patient who squatted on his practice WiFi network for months.

When it comes to designing your practice, be sure to design with the patient, and then the doctor, in mind.

If you aren't giving your front-office staff kudos on a daily basis, you need to look closer at how they schedule your patients.

Don't allow new patients to wait 30 minutes because of an outdated intake process, here are ways to make it more efficient.

Nate Moore doesn't have a crystal ball, but he says that every practice should be able to plan ahead based on appointment data.

Using the bathtub can help explain how practices must maintain appropriate supply and demand with patients.

By using schedule automation, a multi-specialty practice in Mass. is saving time and headaches, while also improving the patient experience.

The PA profession has seen tremendous growth in the last six years. There are multiple reasons for its increased popularity.

Unaffiliated ERs are becoming popular due to their convenience, but are the high prices worth the level of care?

Can't get an appointment with your doctor? This practice has a better way to "connect" with him.

Bottlenecks will happen at your practice, but that doesn't mean you have be complicit. Here are ways to keep patients flowing.

Be as convenient to patients as much as possible if you want to compete with the growing abundance of quick-care clinics.

This doctor has decided on an eternal New Year's resolution to be on time. Unfortunately, she's discovered there is such a thing as over-preparation.

Look for areas to improve patient satisfaction, such as removing or reducing the time patients spend in the waiting room.

The Civility CEO lets you know how to ensure your patients' waiting room is friendly for people of all ages and all temperaments.

For physicians today, maintaining your online reputation is a must. Here are five steps to get you on the right path.

If your practice is considering an office redesign or building a completely new space, make sure you ask the right questions first.

Before embarking on a practice redesign you should have a clear vision of the responsibilities your architect will take in your practice's new build.

Is tardiness undermining your medical practice efficiency? Here are six methods to conquer your worst time thieves.

Achieving the principles and goals of lean management will help your practice make a continued commitment to improving patient care.

Patients tend to have a love-hate relationship with the waiting room. Here's how to make the experience better for them and your medical practice.

Getting patients in the door is critical to your practice's success. Are you doing everything you can to make this happen?















