Patient Flow Wait Times

Several solutions to the physician shortage have been proposed. What do you think is the best way to address the problem?

Why patients miss appointments, and how you can ensure they do so less often.

Most medical practices experience some type of patient bottleneck. The good news is there's a solution, if you just look hard enough.

Here are three types of rework practices encounter, and how practices can mitigate them.

Compounding effort and resources is not always a good thing at medical practices.

Patients are still complaining about wait times being too long. How does your practice measure up?

Decisions made during the design of medical office spaces have long-term consequences. Make sure you’re allocating enough time and attention to the process.

HIPAA may protect patient information, but it has come at the cost of direct patient care.

Excellent customer service should be a benchmark for your office, to ensure the happiness of both your patients and employees.

As patient satisfaction plays a growing role in physician reimbursement, make improving it a New Year’s resolution at your practice.

I often write about when things go wrong at my medical practice, but it's time to focus on the positives for a change.

You may think limiting visit questions will improve patient flow at your medical practice. Well, think again, as the problem is likely your operations.

How family physician Katharina Scharruhn and her partner-husband learned to treat their practice like a business.

Interruptions are part of daily life at a medical practice, but by addressing frequent work flow issues proactively, you can maintain great patient care.

Reducing patient cycle time and improving patient satisfaction can both be accomplished if you improve your practice's communication channels.

Not enough hours in the day? Small changes can have a big impact on your practice efficiency - and your life.

You've purchased the technology needed to keep tabs on your practice's operations. Now make sure you're looking at the right reports.

The more you ignore bad behavior the worse it's going to get; here's how to talk to your employees before they become toxic.

Keeping your staff in harmony and on the same beat requires stage-setting and a listening ear

For all the metrics that medical offices use to benchmark performance, it is patient flow that may be the most accurate measure of productivity. Managing patient flow is a delicate balance, but it can be done with a little forethought.

Before looking for a new space to practice, evaluate the office you're in.

When I demonstrate that I care about the people I work with, they work harder for my patients.

Here's the data from our 2011 Staff Salary Survey.

Tight staffing and lower reimbursement have made patient volume - and effective patient flow - an imperative. You'll need to be innovative to squeeze more patients into your doctors' day.