Practice Management

Your weekly dose of wisdom from the Physicians Practice experts.

Learn proven strategies to improve patient satisfaction in your medical practice by strengthening communication, reducing wait times, managing online reviews and engaging staff to create a smoother, more positive patient experience that drives retention and reputation.

Neil Baum, M.D., shares how his passion for magic became a tool for healing, empowerment, and connection with patients.

The Medical Group Management Association (MGMA) is backing the bipartisan Safe Step Act (H.R. 5509), legislation that would reform step-therapy requirements and ease prior authorization burdens on medical practices.

Paul Merrick, M.D., and Dan Greenleaf of Duly Health and Care join the show to discuss how independent physician groups can stay competitive, lower costs and preserve autonomy amid consolidation across the health care industry.

Neil Baum, MD, breaks down 15 powerful reasons to actively seek media attention and how to make it work for your practice.

Political divisions impact workplace dynamics, especially in health care. These strategies will help to maintain professionalism and enhance patient experience amidst tensions.

Your weekly dose of wisdom from the Physicians Practice experts.

Build a stronger mentorship program with two proven steps in this quick P2 Management Minute.

Boost patient volume with two proven tactics in this quick P2 Management Minute.

Online reviews shape a doctor's reputation, but unrealistic expectations from five-star ratings can lead to significant challenges. Learn to manage them wisely.

Neil Baum, MD, discusses ways to reduce friction from your medical practice with lessons gained from WD-40.

Your weekly dose of wisdom from the Physicians Practice experts.

Outdated systems can quietly hurt scheduling, billing and patient experience. Here’s how to recognize when it’s time for a smarter solution.

Enhance efficiency and reduce costs in healthcare practices through small initiatives and smart billing techniques.

Manage challenging patients with professionalism and compassion, ensuring a positive experience for your health care team.

Neil Baum, MD, explains how to move from seeing as many patients as possible, to focusing on health outcomes.

From communication to consistency, these strategies help you strengthen patient loyalty — and your revenue cycle.

Kevin Schulman, M.D., MBA, professor of medicine at Stanford University, joins the show to talk about administrative burdens in health care.

Calm your waiting room and boost focus with the tips in this quick P2 Management Minute.

Your weekly dose of wisdom from the Physicians Practice experts.

Discover Neil Baum’s quick tip on holiday gift giving for physicians. in this quick P2 Management Minute.

Andrew Swanson, M.P.A., FACMPE, chief revenue officer at MGMA, joins the show to talk about the pressures facing practices, from shrinking reimbursements to rising costs.

At the MGMA Leaders Conference 2025, Kem Tolliver, CEO of Medical Revenue Cycle Specialists, highlighted patient engagement and technology adoption as the top challenges for primary care.

MGMA’s Andrew Swanson says shrinking reimbursements and rising costs demand tech adoption, efficiency, and community for practices to survive.