Referrals

Conducting video visits over an Internet connection is going mainstream.

The government is getting more aggressive-a lot more aggressive-in going after possible fraud. Here's how to keep your practice out of legal hot water.

The biggest mistake you can make with your next media appearance is to think it stops when the interview is over. Here are some tips that show you how to leverage your spot in the limelight.

From building a great website to getting social-media savvy, here's what physicians should do to boost their cyber profiles.

9 steps to creating and preserving your patient pipeline

In medicine, there is an important distinction between clinical quality and perceived clinical quality. They are rarely one and the same, and understanding this distinction is critical for both clinicians and practice administrators.

To stay safe and weed out the billing and collections problems stifling your practice's revenue stream, our experts recommend a "bottom-to-top" assessment of your entire billing operation.

Times are tight for small and large practices alike. But there are ways to supplement your income without selling out. Here are 10 ways you can leverage your skills to boost your income.

In-house referrals have the longest tenure and highest satisfaction of all newly hired employees.

Mainstream EHR vendors have gotten better at catering to physicians in specialties outside of primary care, but don't count out niche EHR vendors. We help you examine your purchasing options.

EHR adoption doesn’t end when your system is installed; you have to continue to improve your use of the product.

Smooth patient referrals -- and your relationship with specialists -- with this easy form.

Specialists, use this waiver if a patient forgot his referral. It says that the patient agrees to pay for services rendered that are not covered by his managed care company.

In my practice, patients pay cash for my services. Some are initially confused by this arrangement, but to me it’s simple: you pay me and I’ll be your doctor.

Physician profiling is used by payers to steer their members to in-network physicians who, by their measures, are the most cost-efficient and provide the highest quality of care. Wonder if you’ve made the grade? Look yourself up in a provider directory: if you see a star or two beside your name, you’ve been profiled.

If your idea of effective marketing is a Yellow Pages ad, then you need some help. We show you clever, cheap, and effective ways to get the word out about how great your practice is.

Most practices waste scads of money - then wonder why they need a microscope to see their bottom line. To keep you on the right road, we’ve posted the signs to a more efficient and productive practice.

Where do your patient referrals come from? Do you know?

Here’s our primer on the tools that can help you manage the complex reporting requirements of pay-for-performance programs.

How far away are we from having electronic medical records that can truly talk to each other, across health systems and across regions? We decided to find out.

New technology is supposed to reduce your staffing needs. But how do you get staff on board with a change that may end up costing some of them their jobs?

Like it or not, given our weakened economy, medical practices no longer have the option of relying on self-referrals to guarantee that patients (and payers) will continue to line up at their doors.

Documenting shared visits; further vs. additional workup planned.

Patients want more from your Web site than a photo of you and directions to your office. They’re demanding interactivity and utility: They want to get stuff done online, like setting up appointments and making payments. Here’s how to have the coolest Web site in town.

Payers have been investing heavily in technology to help manage data and keep their costs to a minimum.

CMS has implemented changes to the rules that cover Medicare's hospital inpatient prospective payment system (IPPS) which will affect physician-hospital referrals and ancillary arrangements.

Point of care, strictly defined (by me), is a mindset, a discipline, a systems approach where patient encounters are conducted in real time.

Healthy referral relationships are vital to a thriving practice - whether you’re a specialist or in primary care. Here’s how a few small gestures and clear communication can keep you and your patients happy.

With the recession lingering on, many practices are feeling the sting of unfilled appointments caused by patients who have lost their jobs and insurance coverage.

Last week I asked one of our pediatric clients how many plans they participated with.