Operations

Judicious delegation is the mark of a great manager, right? Here’s why you should delegate as little marketing as possible in your medical practice.

Patient-Centered Medical Homes seek to return primary care to the hub of care, but I wonder about the benefits for patients and if it truly reduces healthcare costs.

Strategic planning as a process implies a look at the future and anticipation of changes. Your practice mission statement, values, and past performance will all dictate how your practice will respond to future events.

Want to reduce possible embezzlement and detect fraud at your medical practice? Monitor your various financial accounts closely using these tips.

Get answers to all of your ICD-10 conversion questions from Jackie Stack of the AAPC in this on-demand webinar.

Presently, physicians and patients are primarily involved in treatment, not prevention. Is it time to swing the pendulum the other way?

Performing a qualitative assessment of your practice's needs is one of the best ways to decide which EHR will provide the best value.

Do you know how insurance companies are treating your patients? Here are some areas to be aware of and how to work with payers so that everyone wins.

Providing in-home care may add extra hours to your schedule as a physician, but it produces satisfied patients and great word of mouth about your practice.

If you deliver a quality product and service to patients, they’ll tell others about it online. So are you ready to use those reviews at your practice? Here’s how.

With flu season fast-approaching, now is a perfect time for physicians' practices to evaluate their vaccination offerings.

Choose to be thankful for every patient that walks through your door, no matter your role at your medical practice.

In an emerging era of shared risk and performance-based remuneration, effective patient communication is important to survival and success at your practice.

Here are six strong indications that a physician needs to be concerned about possible embezzlement in a medical practice.

Based on consulting nearly 5,000 medical marketing campaigns over a decade, I can tell you that Google Ads alone are a complete waste of money.

Here's how physicians can get eyes into their practices' operations - and fix what's broken.

In light of the fact that these RAC audits are a real probability, medical practices should be aware of issues that may arise in an audit of E&M codes.

EHR cloud computing is an out of sight, out of mind idea - you won't worry about what you can't see at your medical practice.

As I plan for my retirement, I look at the next generation of physician assistants and what the future looks like for them.

Contrary to popular belief, money and praise are not the best motivators for medical office staff. Here are examples of effective motivation you can use today.

How many of your patients only have Medicare and not secondary or supplemental insurance? More than you'd think. Here's how to help them manage their account.

Are you throwing money down a bottomless digital pit? How to tell if your medical practice’s website is operating at a loss.

Wise deviations from standard operating procedures are essential to effective medical office operations.