Operations

Are you ready to make the EHR leap? Training is crucial, but planning comes first.

From preparing for ICD-10 to participating in the EHR meaningful use incentive program, what’s the most difficult aspect of your daily work?

From slow machines to system failures, here's how to deal with the most common technology snafus.

Where do EHRs fit in a world of general purpose and special purpose computers?

Here are some issues to consider and some questions to ask before you become part of a large medical practice.

While the financial benefits of point-of-care dispensing may be appealing, the penalties of non-compliance must be avoided at all costs.

Losing a key member of your medical practice staff not only hurts operations, but it can be costly as well. Here are some tips to retain your top employees.

Florida physician's "feeding tube diet" is courting controversy, but he says it is like any other ancillary service to capture additional revenue.

The reception room delivers a strong message about practice attitudes, priorities, and competence. It may not be the message you want to send.

Frustrated when you have to clean up a mess created by some sub-par competitor in your area? Leverage that angst into an opportunity to promote your practice.

A new report points to changes in the way physicians have traditionally practiced as a key source of declining increases in spending.

Lessons from Disney can offer physicians three key components to consistently create a positive patient experience.

Here are eight ways that physicians / providers can directly help improve patient retention rates.

Most physicians have a limited amount of time to monitor the fiscal health of their practices. However, it is possible. Here are five quick measures to make the task easier.

In Part 4 of our start-up series, we’ll address the foundational issues on your practice’s single largest asset and its greatest liability: employees.

In the wake of learning of another practice's staffing level, I'm re-examining what it takes to make my medical office run efficiently.

Electronic health records are great - if you maximize the positives and minimize the negatives of these digital files.

Interruptions are part of daily life at a medical practice, but by addressing frequent work flow issues proactively, you can maintain great patient care.

The two most important words for retaining patients at your medical practice are: customer service.

Here are three established valuation approaches to take the guesswork and emotion out of looking at your medical practice.

From having a better family life to making teamwork easier, here are nine reasons why closing out patient charts in a timely manner is the way to go.

Buying the perfect building for your medical practice requires you to consider much more than “location, location, location.”

Medical practice performance benchmarks without context are useless, and relying simply upon reported measures is ill advised.

Want to have a presence in social media as a clinician? Follow the AMA's guidelines, which reflect common sense.

Here are five ideas to attract quality patients that stay around for the long term, but it involves making yourself available to that clientele.