Training

Drug-seeking patients are likely coming to your practice. Here's how to address the situation and, if necessary, end a physician-patient relationship.

Assessing your medical practice for risks and determining the likelihood and severity of impact will help you determine the most important areas to focus on.

Diabetes care can raise some unique malpractice risks. Watch this 60-second video to learn what steps your practice should be taking to reduce the risks.

Any patient can become violent or angry at your medical practice. Follow these tips to prevent an intense situation from sidetracking your treatment.

Here are three general processes your practice should take into consideration when building its CDI program for better documentation and coding.

With the ICD-10 transition on the horizon, medical practices need to start preparing. Here are three tips to start with when the calendar flips to 2015.

Many physicians and managers are asking more of their staff members than in the past. Here are three ways to help you through that process.

CDI will be important with ICD-10 to ensure your practice is staying on top of the clinical documentation and accurate coding. Here's what you need to know.

A social media policy is critical for all medical practices. Here are three key items that every policy should include.

Take training seriously at your practice and you may find that you have a much happier relationship with your EHR system.

Trusting relationships are key to medical practice success, and at the root of trusting relationships is strong communication. Here's how to make improvements.

I would be lying if I said I would not be scared if confronted with an Ebola patient, but that's all the more reason to actively pitch in and prepare.

To truly be ready for the ICD-10 transition, start your communications now: with your physicians, your staff, and your tech vendors.

Instead of paying for airfare to expensive conferences, mobile apps are making CME opportunities more accessible for busy physicians.

Two nurses exposed to the Ebola virus in Dallas should not be scolded, as the CDC has done, but praised for their dedicated service to the public.

Medical school taught you a lot, but it didn't teach you everything. Here are 10 of the biggest lessons physicians say they learned while practicing medicine.

As a physician, take some time to learn a few medical practice management principles to more fully support your practice manager.

Considering the cloud for your medical practice data? Here are four strategies to get your medical practice more familiar with this health IT solution.

Over the years, I have found that a common problem in healthcare teams is not the content of the communication shared with patients and staff but how it is presented.

The chief patient safety officer at medical malpractice insurer The Doctors Company identifies six common communication missteps physicians make.

With projections of a primary-care physician shortage, this infographic from MHA @ GW explores the causes, effect, and possible solutions.

A former boss once said to me, “Medicine is all about the docs.” Indeed it is, but the staff that supports the docs determines how patients feel about the practice.

A poor first impression will diminish patient confidence, lower patient volume, and reduce your brand value. Here are some simple ways to start off on the right foot.

Some of your medical practice staff will require more intense ICD-10 training. Here's a step-by-step guide to get them prepared for the code set transition.

When medical staff members do not perform tasks properly, it drives down productivity and profits. Here's how to gauge the size of the problem and resolve it.