Patient Engagement & Communications

While the healthcare sector’s initial call to postpone elective care procedures was understandable at the time, it was never meant to develop into a long-term policy.

This week on Perspectives, Dr. Caroline DeFilippo, MD, MPH, FACP of CareMount Medical in New York, explains how physicians can grow more comfortable with these conversations and when they should consider having them with their patients.

Engaging adolescents in their care and during the patient visit can be especially challenging. Here are some tips.

Three questions to explore the lifestyles of teenagers

Reach and attract new potential patients and outshine competitors.

The pandemic has made those previously reticent to adopt technology wake up to its necessity.

More engaged patients are more likely to follow your advice. Here are five ways to jumpstart your practice's efforts.

To successfully transition to hybrid care, physician practices need a cohesive telehealth strategy.

Proactive virtual care is easing the clinical burden of Emergency Department reactive services.

Techniques for better physician-patient communication, patient outcomes and profitability.

Despite an emphasis on virtual care in the past year, bedside manner is still important for physicians during the pandemic.

While EHRs are not created equally, an interoperable EHR that can accurately handle administration, data management and patient relations can serve as an asset to clinics.

Results from Luma Health's survey are discussed.

Meeting patient expectations is the surest way to increase their satisfaction with your practice. Telephone management is a good place to start.

Three best practices for healthcare organizations.

Advice for implementing a virtual waiting room

Virtual care technology can ultimately help improve outcomes in your senior patient population.

Virtual spaces may provide greater flexibilities, but does this mean that patients will feel as comfortable when at your practice?

Lessons from other practices on how adding virtual care is enhancing their strategies and abilities.

Can your staff can handle the work?

Virtual waiting rooms offer many new opportunities

Fortunately, practices are acknowledging that introducing technology alternatives is easier than anticipated and actually streamlines the process and enhances patient outcomes.

Physician's Practice® spoke with Steve Avery, president and chief client officer at Abeo, about the practice of surprise billing—a practice that can present complications for, patients, providers, and the practice as a whole.

Some of these changes and new considerations.

Create a plan to drive patient access, action, and adherence.