Patient Engagement & Communications

Meeting patient expectations is the surest way to increase their satisfaction with your practice. Telephone management is a good place to start.

Three best practices for healthcare organizations.

Advice for implementing a virtual waiting room

Virtual care technology can ultimately help improve outcomes in your senior patient population.

Virtual spaces may provide greater flexibilities, but does this mean that patients will feel as comfortable when at your practice?

Lessons from other practices on how adding virtual care is enhancing their strategies and abilities.

Can your staff can handle the work?

Virtual waiting rooms offer many new opportunities

Fortunately, practices are acknowledging that introducing technology alternatives is easier than anticipated and actually streamlines the process and enhances patient outcomes.

Physician's Practice® spoke with Steve Avery, president and chief client officer at Abeo, about the practice of surprise billing—a practice that can present complications for, patients, providers, and the practice as a whole.

Some of these changes and new considerations.

Create a plan to drive patient access, action, and adherence.

What the new HL7 interoperability standards means for providers.

The current health crisis may slowly diminish in the coming months, but the need for convenient telemedicine and strong, stable medical practices that can put patients first will not.

Extensive revisions aim to prioritize patient care information, resource-based reimbursement, and lessening the need for audits.

Transitioning your practice to a virtual care strategy will require proper training for your staff.

Scott LaRoque, CEO of MPOWER Health, discusses why some physician practices are hesitant to adopt value-based care models and how practices can get started with them.

What you need to know about achieving a paperless practice from Updox President, Michael Morgan.

Rapid abnormal cell count diagnostics could turn the tide of rising cancer death projections.

Rick Halton, VP of Marketing and Product at Lumeon, discusses results from their survey on patient access challenges faced by healthcare leaders during the pandemic.

Technology continues to advance, yet some practices are holding on to rapidly depreciating tech

Some key components of a successful virtual care strategy.

The concept of a virtual care strategy.

How physicians can better communicate with patients suffering from suicidal tendencies.

How to overcome some of the most common challenges in your crisis communication strategy.