Staff

Religion, politics, sports, patient information, and personal lives are topics best avoided by staff members. Here's why and how it can affect your business.

A review of the best advice given to medical practices over the past 12 months.

Don't let lack of forethought regarding holidays harm morale at your medical practice. Here's how to create a smart holiday policy.

A recent blog has readers debating what holidays staff should have off, and how far in advance staff should be notified of holiday schedules.

One of the biggest changes medical practices face is how they market themselves to new patients. Here's some guidance to help you for the future.

As a medical practice owner, you should have complete knowledge and understanding of every office role. Here are some quick ideas on how to make that happen.

Making the holiday spirit the norm at your medical practice can result in more satisfied patients, happier families, and an increase in referrals.

A look at how enterprise risk management can help prepare medical practices for the looming ICD-10 coding transition.

In preparing for 2014, make sure you consider the changes in the benefits your practice may offer.

Training, testing, and ongoing review and maintenance are parts of an action plan your medical practice should have for the ICD-10 transition.

A recent discussion with my medical practice staff regarding working Christmas Eve has left me feeling less like Santa and more like Scrooge.

Here are five best practices for your medical practice to get patients to embrace and fully utilize their personal health record through a patient portal.

In honor of the Thanksgiving holiday, here's how to breathe new life into your medical practice by embracing gratitude.

Here are some small ways to boost customer service at your practice.

An internal systems assessment, developing a budget, and looking at documentation are key elements to prepare for the ICD-10 transition.

To help ensure you know exactly how to handle workplace conflict at your medical practice, we asked an expert to weigh in.

Staff members with compelling life difficulties can derail your practice goals. Just make sure that you don't let your compassion cloud your better business judgment.

It is important for practice leaders to remind physicians and staff that there is a professional way to handle disagreements.

Performance reviews boost staff performance and help mitigate risks associated with employee termination. Here are some tips for conducting effective reviews.

If you're trying to boost staff efficiency, you first need to know what to measure - and how.

The key to providing perks is to understand what is meaningful to employees. Obtain their input and design perks that reward hard work and dedication.

From getting prior authorizations to requesting refills, physicians often struggle with what to handle and what to assign.

If your medical practices is preparing for a merger or acquisition, here are six critical health IT areas that deserve your focus.

Robert Tennant of the Medical Group Management Association offers tips to practices to create a strategy for the ICD-10 transition.

It can be a great thing for a physician's spouse to work in the practice. It can also be a disaster. Here are some tips to make it work.