Staff

Physicians must join physician assistants (PAs) in addressing misconceptions and misinformation about the PA profession.

There's plenty to do to get your medical practice ready for ICD-10, but proper training tops the list.

When it comes to supervising members of various generations at your practice, recognize the differences, but also strive to find common ground among staff.

Camaraderie between medical practice staff is one of the cornerstones of a successful practice. Here are some ways to cultivate it at your practice.

As more practices implement EHRs, more are employing medical records scribes. Here's why your practice might want to consider it.

Here are three ways medical practices can use storytelling - with patients and with staff - as a critical communication strategy.

Don't let the ICD-10 transition hurt your practice's bottom line. Here are ways for you and your staff to survive and thrive during this major change.

Don't let fear hold you back from taking advantage of EHRs. Here's how to address common fears and how to find great EHR help.

Boosting employee engagement at your medical practice will boost staff motivation, commitment, and performance.

Begin ICD-10 preparations with an analysis of how the new code set will affect office work flow for each medical practice employee.

Would your medical staff know what to do in the event of a power outage, active-shooter incident, or data breach? An emergency plan is a critical first step.

Here's how to prepare for three of the worst unexpected emergencies: natural disasters, theft, and active-shooter incidents.

A recent directive from the Department of Veterans Affairs enhances PA autonomy while strengthening team and collaborative practice.

There's no way your practice can run on time, all the time. But there are some ways to ease patient frustrations when you do run behind schedule.

To operate efficiently and profitably, medical practices must devote time and attention to non-urgent, non-routine matters.

Take our 14 question quiz to see if you have defined physician and manager responsibilities correctly in your practice.

If I can make it to the office in bad weather, and patients can make it, when do I require staff to also show up vs. stay home?

Angelo Scozia of Willis North America discusses using human capital to mitigate medical practice risk and how to empower your employees.

How efficient practice managers keep clinics running smoothly.

Life lessons are all around us. When they happen in your practice, do you know how to identify them and apply what you've learned?

Despite the controversy, it is important for all healthcare providers to get their own flu shot to control the epidemic and aid patients.

A new year is the perfect time for your practice to set achievable goals to improve patient satisfaction and your bottom line.

Good manners lead to highly satisfied patients. Here are our top 15 etiquette tips for physicians and staff.

Finding the right people, measuring their performance, and rewarding them, is the key to human capital optimization at your medical practice.

When it comes to a straightforward family practice, a few simple tweaks can really change your bottom line, and your paycheck.