Staff

Here's how to ensure you're getting top efficiency from the staff you currently have.

I strongly believe practice management, in both the traditional and contemporary sense, has failed on its initial promise to create a more efficient practice.

A proposed rule by CMS would severely hamper PAs and other nonphysician providers from helping patients in need of care, sometimes immediately.

Fear of the physician in any clinical environment is counter-productive. What's a better motivator? Respect and trust.

My husband and I owe the success of our practice to being a micropractice and our participation in an independent physician association.

Here are tips that require your front desk to be accountable for all the money coming in and going out of your office to avoid possible embezzlement.

Physicians shouldn't try to shoulder all the responsibilities that come with practicing medicine. Don't go it alone. A team-based approach can help.

Considering concierge medicine? Make sure your customer service is on point first.

Higher rates of medical staff turnover are most likely related to workplace stress. What can you do to help?

Medical practice staff meetings can improve productivity and staff morale - if done correctly. Here are five ways to hold more effective staff meetings.

Locum tenens physicians can do a lot more for your practice than fill in for physician vacancies. Here's why.

Addressing patients who arrive late is one thing, but when members of your medical practice staff, including physicians, are tardy, it's time to take action

Here are three solutions to reduce paperwork and improve the health of your practice by ensuring that patients receive more personal care and attention.

Here are some tips that will streamline the scheduling process allowing the physician, patient, and front office to perform at an optimal level.

Discussing patient information outside of your practice and over the telephone can result in disclosure of protected health information (PHI).

If you want greater productivity, profitability, and patient and physician satisfaction, look no further than "learned industriousness."

The most difficult patients are the ones who refuse the help medical practices can offer them.

If your practice is acquired or part of a merger, you need to decide the fate of your retirement plan. So consider the costs and flexibility of your options.

It's time to start embracing the new future of healthcare and the important role of physician assistants versus treating reform like a political football.

The Affordable Care Act’s Medicaid expansion means more patients at your practice. Here’s how to accommodate them.

By collecting more payments at the time of service, physician practices can significantly improve financial viability.

Here are some tips to divvying up the billing and front-desk responsibilities in a fair and balanced manner at your medical practice.

Medical office staff is particularly prone to learned helplessness. Here's why.

Most medical practices experience some type of patient bottleneck. The good news is there's a solution, if you just look hard enough.

A biller walks a tight rope when it comes to inter-office relationships. Here’s why.