Staff

PAs and NPs can be great assets to practices, but physicians need to take proper precautions. Here are three liability coverage must-haves.

Sleuthing out root problems in your practice operations may begin with simply asking "Why?"

Employees who are "engaged" have greater commitment to the practice, and often go above and beyond their basic job descriptions.

It is my medical practice's fifth anniversary. Here are eight things I've learned about myself and running a business.

Stepping up your customer service can be enlightening and rewarding. Following up with patients is one way to find out how well you are doing.

Having good practice environments in every state for physician-PA teams is good for our patients and good for physicians.

Don't take your patients or their business for granted. One of the best marketing strategies is to engage patients on a personal level.

Even dedicated staff can sometimes have tunnel vision. But unless team members work together to achieve practice-wide goals, productivity suffers.

Do your staff members go to the bank each night, to make a cash deposit? Do you worry about their safety? Here's how to make that chore a thing of the past.

Real healthcare reform will remain elusive as long as management accepts the notion that the way to fix healthcare is to automate it.

Small, independent medical practices are struggling to thrive alongside larger networks; here's what they can do about it.

Consultant Charlie Hauck provides five key components for practices to resolve conflict when it occurs and try to reduce it from happening in the first place.

Misclassifying an employee as an independent contractor has serious ramifications for medical practices. Make sure you know the distinction.

The physician assistant profession is booming due to the unique strengths it brings to the healthcare system and healthcare teams.

A former boss once said to me, “Medicine is all about the docs.” Indeed it is, but the staff that supports the docs determines how patients feel about the practice.

Smart use of your patient portal can not only help physicians meet meaningful use rules, but also foster better patient interactions.

The gap between having an EHR and meeting meaningful use is wide. Here are three tips to narrow the divide.

Hiring mistakes can be costly, resulting in high turnover, reduced productivity, and lackluster moral. Here are some easy ways to refine your interviewing skills.

Some of your medical practice staff will require more intense ICD-10 training. Here's a step-by-step guide to get them prepared for the code set transition.

Illness can lead to trying and often tender times for patients and their loved ones. Here are five ways physicians can manage intimate patient encounters.

It's no secret that the United States is facing a serious physician shortage. But how far should we go to ensure adequate access to patient care?

When medical staff members do not perform tasks properly, it drives down productivity and profits. Here's how to gauge the size of the problem and resolve it.

Unless a member of the medical practice team is intimately involved in the cash flow process, they probably don't know what is affordable for the practice.

Social marketing, search engine optimization, practice marketing' are all good, but 'here are three sure things to increase revenues at minimal cost.