Staff

Spending time with your medical assistant will help the day run more smoothly, as well as increase patient and staff satisfaction.

As healthcare changes, the role of medical practice administrator is changing as well. Here's how to adjust.

Knowing how many support staff you need will help you manage your practice and assist you in making good financial decisions.

Here are some easy ways to improve productivity and empower your staff members.

Information overload is emotionally unhealthy and can result in poor concentration, poor decision making, and an inability to get work done.

Feel like your staff is slacking? Here are 12 ways to get them back into tip-top shape.

Usually, an employee leaving is bittersweet. But one recent departure was just bitter given the employee's behavior leading up to and following her resignation.

If you've ever heard a staff member try to calm an angry patient down on a phone call, you have a great opportunity for training.

Increase patient portal adoption by using these sample talking points during four critical portal promotion opportunities.

As use of care teams increases, physicians need to ensure their malpractice policies fully protect them.

A great medical practice manager can position your practice for success. Here are 10 things that physicians should know about these important individuals.

It's hard to know what your staff really thinks. However, finding out is important: good staff morale isn't a nicety, it's a necessity to the health of your practice.

Many practices are employing medical scribes to enter physician notes into the EHR. Do you think they will become standard members of healthcare teams?

If your practice operations are struggling, consider bringing in an outside coach or mentor to get your office back on track. Here's how to get started.

New graduates are an untapped resource that can add innovative assets to your physician practice.

When patients are sick they are not at their best. However, you should clearly articulate which types of poor behavior you'll never tolerate at your practice.

The scope of practice of new PA graduates today is quite different than it was decades ago.

Medical scribes can increase efficiency and the quality of chart documentation. Here's how to calculate your ROI if you choose to use scribes in your practice.

The pressure to excel can be an overriding factor in physicians' lives. So stop a minute and praise your staff, your patients, even yourself. It's good medicine.

Knowing how to manage workplace distractions will help keep you on task and on time.

Understanding the Family and Medical Leave Act and what it requires can help medical practices avoid costly missteps.

Physicians can play many roles in medical practices, but that doesn't mean they should take them all on.

Sue Bowman of AHIMA discusses how ICD-10 got delayed, the true cost of waiting one year for implementation, and how to get your practice prepared.

The lessons that I have learned throughout my career as a paramedic and physician assistant have reinforced the value of team-based practice.

Happy patients are less likely to sue your practice. Develop your patient-staff relationships to keep them content.