Staff

It's no secret that the United States is facing a serious physician shortage. But how far should we go to ensure adequate access to patient care?

When medical staff members do not perform tasks properly, it drives down productivity and profits. Here's how to gauge the size of the problem and resolve it.

Unless a member of the medical practice team is intimately involved in the cash flow process, they probably don't know what is affordable for the practice.

Social marketing, search engine optimization, practice marketing' are all good, but 'here are three sure things to increase revenues at minimal cost.

Give up on trying to motivate your medical practice staff. Here's what to do instead.

The U.S. is home to more than 192,000 nurse practitioners, with more than 14,000 new graduates every year. Here's what physicians should know about them.

Your medical staff may behave differently when you are not around. Here's how to know what's really going on when you are not nearby.

A new Missouri law creates a licensed healthcare provider called an “assistant physician.” What this means for physicians and the healthcare system.

You told us how healthcare reform is affecting your patients, your practices, and your career satisfaction. Now share how it is affecting your staff.

Spending time with your medical assistant will help the day run more smoothly, as well as increase patient and staff satisfaction.

As healthcare changes, the role of medical practice administrator is changing as well. Here's how to adjust.

Knowing how many support staff you need will help you manage your practice and assist you in making good financial decisions.

Here are some easy ways to improve productivity and empower your staff members.

Information overload is emotionally unhealthy and can result in poor concentration, poor decision making, and an inability to get work done.

Feel like your staff is slacking? Here are 12 ways to get them back into tip-top shape.

Usually, an employee leaving is bittersweet. But one recent departure was just bitter given the employee's behavior leading up to and following her resignation.

If you've ever heard a staff member try to calm an angry patient down on a phone call, you have a great opportunity for training.

Increase patient portal adoption by using these sample talking points during four critical portal promotion opportunities.

As use of care teams increases, physicians need to ensure their malpractice policies fully protect them.

A great medical practice manager can position your practice for success. Here are 10 things that physicians should know about these important individuals.

It's hard to know what your staff really thinks. However, finding out is important: good staff morale isn't a nicety, it's a necessity to the health of your practice.

Many practices are employing medical scribes to enter physician notes into the EHR. Do you think they will become standard members of healthcare teams?

If your practice operations are struggling, consider bringing in an outside coach or mentor to get your office back on track. Here's how to get started.

New graduates are an untapped resource that can add innovative assets to your physician practice.

When patients are sick they are not at their best. However, you should clearly articulate which types of poor behavior you'll never tolerate at your practice.