Physicians Practice Pearls®

Some medical practices are cutting out insurance companies and providing services directly to employers, thereby reducing overhead and cost to patients.

Is tardiness undermining your medical practice efficiency? Here are six methods to conquer your worst time thieves.

Studies show that positive reinforcement is far more powerful than negative directives. Here are seven positive ways to engage your staff.

If your staff is faced with a daily workload that leaves them frustrated and worn out, it may be time to think about outsourcing.

Sure your practice is busy, but don't neglect the chance to welcome new hires, and set them on the road to success.

Your patients want convenience and ease of access but does telemedicine provide the all-important continuity of care?

The Patient-Centered Specialty Practice program was designed in many ways to complement the success of the medical home program and expand its reach.

Connecting with patients is elementary to the healing process. But how do you know that a touch would be welcome?

As a practice leader, you can have a significant impact on how well your employees adapt to changes at your practice. Here are some guidelines to help.

For practices, managing the change process is critical to success. Start emotionally preparing your team for the ICD-10 transition.

All of us have heard our share of patient complaints. One-liners that offer little room for anything more than an apology. Here's some advice on deflecting the worst zingers.

Medical practices need to focus more attention on the specificity and completeness of their diagnosis coding in order to be compensated fairly.

Independent integrated networks are being driven by independent physician organizations, coalitions, and alliances between physicians themselves.

Hiring the right candidate for your medical practice is not the easiest task. But if you prepare beforehand and ask the right questions, you can.

Physicians don't appreciate being taken away from their work to attend sessions that provide no value. Here are seven steps to avoid such meetings.

Physicians typically feel they have little control over work-life balance, but they have the power to improve their emotional resilience. Here's how.

Creating access to quality patient care at a reasonable cost requires a systematic approach that involves both physicians and staff members.

Consultant Judy Capko provides nine ways to effectively meet your practice's scheduling demands.

Patient satisfaction is doubly important now that it is a payment metric. Make sure you are doing everything possible to get the top scores you deserve.

Before deciding to provide and bill for chronic care management, a practice should make sure it has the necessary staff and support structures first.

Anonymous, electronic remarks can be hurtful to your pride and medical practice. Here are four ways to handle potentially detrimental online reviews.

Patient education programs can help physicians empower their patients to be a partner in their own care, and meet quality metric targets.

Patients come to a direct-pay practice for improved access to physicians. In order to deliver on that promise, a physician must have the right tools.

Well-deserved praise not only induces your staff to work harder, it can make patients happy, as well.

No matter how you choose to communicate - view every single message you deliver as a piece of formal correspondence that will live on in perpetuity.