Staff

While dismissing a staff member from your practice can be unpleasant, it is vital that you, as the physician leader, be involved.

Wondering what's appropriate to wear at your medical practice? Always feel guilty when you go on vacation? Let the Civility CEO help.

Make the transition to the ICD-10 coding system a lot smoother with just a few tweaks to your practice work flow.

Start planning now to make sure you have a well-rested and ready staff to handle the ICD-10 coding transition come Oct. 1.

If you believe billing processes need improvement in your practice, start by looking at the component steps of each task.

Keep an eye out for these four scenarios at your practice to avoid being the victim of embezzlement.

Learn from victimized practices and protect your own office from theft with these simple strategies.

As a physician, I depend on my clinical team to take care of the busy work. But I have a problem when staff make medical decisions without my input.

Firing a medical practice staff member is never easy, but there are some ways to minimize the potential aftershocks.

Dismissing a medical practice staff member is never fun. Here's how to reduce the likelihood you will need to go through the process.

Firing a medical practice staff member is never easy. Here's how to determine who should do it, and how.

EHRs should allow your practice to maintain or improve your productivity. Here are five ways to make sure it doesn't do the opposite.

Physician employers must be ever vigilant when seeking to classify an employee as salaried and exempt from overtime pay.

Sometimes, practices need to get a little creative when it comes to getting the daily work of seeing patients and running a business completed.

Experienced physician assistants can help physicians counsel their patients on better nutrition.

My challenge to my fellow physicians is to find ways to bring the health coaching you do for your patients to your staff.

We asked physicians to share their favorite tactics for rewarding and acknowledging their staff members. Here's what they said.

It's a small world and news about former employees travels fast. Remember, no one wants to hire a person who is not professional or who holds a grudge.

Medical practice managers must be more aware of how physicians deliver care and how they can help them do it more efficiently.

Our office has a dress code, but we like to have fun as a pediatric practice. So when it comes to formal rules, are you strict or do you allow silly?

Congratulations, you've hired a new NP or PA. Now be sure your patients know and understand who they'll be seeing.

Advanced practitioners have various qualifications, but be sure you understand your state's scope of practice laws.

Physicians hold a sacred trust to guard their patients' secrets, dignity, and lives. Succumbing to the temptation to vent frustrations is never right.

The ICD-10 coding system goes into effect October 1, but you may not be totally finished with the old codes for several weeks.

To stay solvent, practices will need to work smarter and refine staff roles so that all employees are working to the top of their license.