Staff

If your staff is complaining that they are overwhelmed and need help, take a minute to evaluate the facts.

How can you tell a prospect is someone you should absolutely hire? What about when someone should be fired? Here are five tips to help.

Planning on having a holiday party over the next few months? Here is a ten-point checklist that should keep the party fun and liability free.

In order for practices to maximize reimbursement in a value-based environment, clinicians and office managers must be on the same page.

Staff members play an important role in a physician practice, but can also hurt its reputation. Make sure intolerance is not welcome at your practice.

PAs can help busy MDs better address patients' oral health and meet meaningful use and other quality initiatives.

In an era of team-based, value-driven care, everyone plays an important role in enriching the patient experience.

To survive in a competitive marketplace and to meet value-based initiatives, your practice should brush up on its customer service.

Non-physician providers, if used properly, can add value to a practice's patient care as well as the bottom line.

Whether staff, patients, or even your physicians, millennials possess a unique set of characteristics. Here's what you need to know to reach them.

The advent of team-based healthcare means a more coordinated approach to seeing patients. It also means different staffing roles and ratios.

Studies show that positive reinforcement is far more powerful than negative directives. Here are seven positive ways to engage your staff.

One blogger looks at the problem of a practice being understaffed and how to solve that issue through basic arithmetic.

Sure your practice is busy, but don't neglect the chance to welcome new hires, and set them on the road to success.

To be a better leader at your medical practice, get out of the office and consider these three strategies to engage with your staff.

Physician assistants can help busy physician practices better cope with the frustrations of EHR. Here's how.

We asked physicians what they wish their staff members understood. Here's what they said.

Invigorate and reenergize your practice for the home stretch in 2015. Here are a few ideas to consider.

Here are three things St. Luke's Medical Group in Kansas learned about becoming a PCMH they'd advise others to keep in mind.

While excellent care is important, the way to build lasting patient relationships is through a knowledgeable, well-trained, and friendly staff.

What is the right amount of time off to give medical practice staff? Is there such a thing as being too generous?

Here are ten potential ideas to reward your staff for enduring the stress of the ICD-10 transition.

Wondering how to handle unexpected drop-ins at work? Worried about romance at work? Let the Civility CEO help.

Protecting your practice from violence is a must, both for overall safety and to avoid penalties from the Occupational Safety and Health Administration.