Staff

Innovation and research are integral parts of a successful medical practice. Here's how to incorporate them toward the goal of excellent patient care.

Though parting ways with a physician or staff member is never fun, there are a few things you can do to make the experience better for both sides.

When preparing to train practice staff, consider whether they need awareness, intense, or extensive instruction.

Wondering how to deal with sticky staff and patient situations? Ask The Civility CEO. She'll answer all your questions about conflict in your practice.

From team competitions to your own game of Jeopardy!, training for the ICD-10 transition can be enjoyable for your medical practice.

Nurses can play a critical role in improving the healthcare system for patients alongside physicians. Here's how.

Answers from our coding expert on questions regarding the Medicare Annual Wellness Visit; urea breath tests; counseling time; and consultations.

ICD-10 is coming whether we like it or not. Here's how to get your medical practice to accept the coming coding set transition.

Your practice can do a great job managing illness, but without empathy and courtesy, the patient will feel the service and quality of care was poor.

Recent research indicates that PAs can improve the healthcare system, and recent policy changes help ensure that they have the opportunity to do so.

Just a few changes in your operations can create a whole new atmosphere for your patients and encourage them to return to your practice.

Don't let money slip out of your practice in the form of poor collection policies. Here are seven ways to maximize your revenue.

Some of the most challenging patients for primary-care physicians are those with mental illness. Here's how PAs can help you care for them.

Medical practice risk extends beyond patient care into liabilities such as employee lawsuits. Managing this risk requires a multidisciplinary approach.

Don't underestimate the value of employee satisfaction. Here are four methods to plan and start developing your medical practice staff.

How to manage the timing of your ICD-10 training - whether you anticipated a 2014 transition or have done nothing so far.

You want your new medical practice staff members to become great, loyal employees. Here's how to start off on the right foot.

Utilizing a scribe does not necessarily mean your practice needs to go out and a hire a new staff member who has been trained specifically for that role.

Modifying your layout to better accommodate your EHR doesn't necessarily require a huge investment. Here are low-cost adjustments to consider.

First impressions are critical when welcoming new staff members to your practice. Here's what to do to ensure you get off on the right foot.

Here are some small ways to help your medical practice staff provide great patient care despite fewer resources and a smaller team.

Patient deductibles will continue to rise to record levels in 2015. Here's how to prepare your practice.

Don't have the resources to employ a hiring professional at your medical practice? Here's how to master the hiring process on your own.

The importance of HIPAA policies and procedures should not be overlooked. Doing so can be costly.