Patient Relations

As peak flu season quickly approaches, so do potential malpractice pitfalls associated with it. Here's how to mitigate those risks.

You work hard to earn the respect of your patients and colleagues. Don't let errant virtual communications tarnish your image.

An interesting patient-satisfaction survey comment prompts this physician to re-examine office responsibilities.

Here are 10 time-saving apps and technology tips that can make your personal and professional life easier.

Text messages between medical practices and patients are a great way to violate HIPAA - unless you take very specific precautions.

Here are five best practices for your medical practice to get patients to embrace and fully utilize their personal health record through a patient portal.

Spending a few extra minutes sharing key information about health insurance exchanges may benefit you and your practice in the long run.

In honor of the Thanksgiving holiday, here's how to breathe new life into your medical practice by embracing gratitude.

Physicians without proper opioid prescribing policies may unknowingly help patients engage in illegal activities, and they could face liability issues.

Dismissing a patient from your medical practice without taking the proper precautions can raise ethical and legal problems.

Technology can create communication barriers between doctors and patients. It can also improve communications if used correctly.

With so much upheaval going on, it can look like a bad time to be a medical biller. Why this isn't always the case.

Primary-care practices are unfairly blamed for not providing enough care and advice to patients.

Here are some small ways to boost customer service at your practice.

Because it's impossible to stay on time all the time, here are our top 10 reception room recommendations for quality reading materials

When you are sick, dealing with a difficult organization is the last thing you want to do. Here are some easy ways to endear your practice to its patients.

Physicians need to talk with advisers about the new ethical and business dilemmas that will be posed by high-deductible insurance plans.

Whether patient-care situations or other scheduling conflicts, only I can change those factors that cause imbalance.

When a patient needs expensive translation services, is there an alternative to paying for them and taking a revenue loss?

Here are eight considerations for physicians when choosing presentation topics and delivering presentations.

Noteworthy items from Physicians Practice.

Effective verbal communication is essential to patient satisfaction, quality of care, and efficient operations in any medical office.

The best advice for practices struggling with patient collections is to have a plan, make sure everyone knows the plan, and then follow the plan.

Patient visits are by necessity short on time, but that doesn't mean that practices can't take the lead in answering patient questions about health reform.

Part of practicing modern medicine is being comfortable with new technology. Here are 10 ways technology can help you be a better doctor.