Management & Administration

Improving the patient experience is often an easy task, and reaps great rewards for both providers and patients.

We are constantly learning as doctors and patients are the ones who are doing the teaching. They tell us everything we need to know.

Given that a majority of practices use digital health records, a simple power outage can have grave consequences.

Enrolling or revalidating clinical staff in Medicare just became much easier for this billing services provider.

Building a strong and productive culture at the intersection of technology and operations is vital to a healthcare organization's success.

As the practice grows and the healthcare environment becomes more complex, the need for strategic planning becomes greater.

By making a few, very low-cost changes in your practice, your level of customer service will rise quickly in the eyes of your patients.

No one plans on getting seriously ill, but it happens. This MD says practices should learn to prepare for these scenarios, just in case.

Having trouble keeping the noise down at your medical practice to reduce distractions? The Civility CEO has some advice for you.

Physicians have to ensure they are not falling victim to two common types of financial fraud related to their credit.

Knowing where you should focus your attention is important. Here are six reports that will tell you what you need to know to run your practice well.

How can practices know what they are getting paid, if they are not tracking payer reimbursements and running financial reports?

Physicians may not have time to think about career progression. But if they don't advocate for themselves and their practices, they will be left behind.

By having an exact plan of action in place, your company will suffer less from insurance company abuse and mistreatment, and you'll be managing them, instead of them managing you.

What should physicians look forward to in 2016? Here are seven issues affecting the profession in 2016, according to experts.

The latest guidance from the FDA in relation to cybersecurity vulnerabilities is something that physicians and patients need to know.

A practice depends on an excellent staff, which doesn't come together by accident. Here are six keys to building a quality group.

In order to become effective at their jobs, practice staff members must have trust in each other and faith in the abilities of practice leadership.

Becoming effective as a physician means connecting well with colleagues and patients. Here are three ways to strengthen relationships.

Millennials are taking the workforce by storm, but how can practices ensure they retain these talented, younger staff members?

With a shortage of physicians, doctors coming right out of medical school are the future. That's why it's important to keep them any way you can.

At the beginning of the year, it's always a good idea to review your operating plan and craft a new direction for your practice.

Successful practice owners encourage personal development for their team; one of my very favorite ways to do that is through required reading.

What should you do when a patient becomes difficult during an office visit? Trust your instincts on the safety of patients and staff, and have a plan.

How can you avoid a bad review on Yelp, Vitals, or another site of that ilk? Experts shared five tips that will get your rankings up.