Operations

An independent specialty group has improved patient relations and grown the practice by investing in advanced practice management and patient engagement tools.

The only thing certain in life is change. Learn how one physician is coping with the transition back to solo practice following her associate’s departure.

Stanford Health Care learned how to create standardized work to improve patient access and quality outcomes in five areas. These lessons learned can be applied to improve patient outcomes, quality, and service regardless of medical practice size-or budget.

Follow these simple tips to detect-and prevent-financial fraud in your medical practice. 

If your profit is suddenly on a lower trajectory, resist the instinct to attempt a quick fix. Here’s what to do instead. 

Understanding the kinds of costs, and tracking them, will help you better manage your practice’s finances. 

We all want to think “it will never happen here,” but the recent shootings reinforce that you need to prepare for the worst instead of hoping for the best. 

In this digital day and age, physicians need a model for governance and operations that enables them to quickly respond to changes in the market, test new ideas, and apply innovations more broadly to patients’ needs.

One Ohio family practice has found a way to help food-insecure patients with diabetes by adding a food pantry to its office, meaning patients no longer have to choose between nutritious food and medicine to stay healthy.

You may need to expand your practice, but if you use space wisely, you may need less than you think.

Developing the mindset of a best-run practice can help your team address current challenges-and roll more easily with the ones that come your way in the future.

How to remodel your office to create an efficient, cheerful space.

If you keep a few basics in mind, it’ll be easy it easy to pick the perfect spot for your next space.

Here are a few things to keep in mind when seeking financing for a new practice location.

Busy offices rarely have the time to pause, evaluate workflows, and attempt to improve efficiencies across the practice. However, unless you make that time, things are likely to stay the same.

Expert advice for turning your back office staff into billing and collections all-stars.

David Norris, MD, MBA, explains why learning the business of medicine can help physicians be better clinicians.

These tried and true tactics can help you improve your billings and collections-without the need for a computer screen.

In order to be successful, a merger must be followed up with a detailed course of action.

Make your mission known. Commit (or recommit) your organization and employees to upholding those core beliefs.

Fill that empty seat (or pull up another one) by recruiting an experienced healthcare executive to your medical group board.

When determining the value of a practice, several factors should be considered, including historical growth, forecasting future performance, and practice size.

Nine ways practices can boost employee morale without significantly increasing overhead expenses.

Five strategies for physicians to ensure patients continue their path to better health after leaving the hospital.

If you think a patient advocate is a nuisance, think again. They help physicians, just as much as they help patients.