Management & Administration

Studies show that positive reinforcement is far more powerful than negative directives. Here are seven positive ways to engage your staff.

If your staff is faced with a daily workload that leaves them frustrated and worn out, it may be time to think about outsourcing.

One blogger looks at the problem of a practice being understaffed and how to solve that issue through basic arithmetic.

To be a better leader at your medical practice, get out of the office and consider these three strategies to engage with your staff.

While excellent care is important, the way to build lasting patient relationships is through a knowledgeable, well-trained, and friendly staff.

Running a medical practice isn't just about caring for patients. As a physician leader you owe it to yourself to understand business principles.

Wondering how to handle unexpected drop-ins at work? Worried about romance at work? Let the Civility CEO help.

Achieving the principles and goals of lean management will help your practice make a continued commitment to improving patient care.

Strategy is not just a document that is written and then filed away. To succeed, the whole practice must engage with it and live and breathe it.

Interacting with new staff both inside and outside of work can create some truly dynamic teamwork.

As a practice leader, you can have a significant impact on how well your employees adapt to changes at your practice. Here are some guidelines to help.

What is a payroll leap year and does it apply to you? Learn the critical details of this payroll topic and what you need to do to comply for your practice.

Many practices struggle with hiring a front-desk person. If your recruitment lags, think about hiring for the "right" personality.

For practices, managing the change process is critical to success. Start emotionally preparing your team for the ICD-10 transition.

Before training your staff on new technology, it's a good idea to assess their overall comfort level and experience with using technology.

New technology offers the promise of boosting efficiency at your medical practice, but your staff holds the key to realizing its full potential.

Getting patients in the door is critical to your practice's success. Are you doing everything you can to make this happen?

Staff training is a critical component of successful implementation of an EHR. Here are six tips from the experts.

The purpose of an organization chart is to depict the skeletal structure of your practice; including the functional relationships between your staff.

To ensure your medical practice does not leave money on the table, proper physician credentialing is a must.

CAQH ProView, a standardized electronic application form can reduce the time and resources needed for credentialing.

Opportunity for human error abounds where physician credentialing is concerned, which can expose your medical practice to financial loss.

No matter how good your interview process and technique are, you are not likely to make a good hire without really knowing what it is you want.

Stage your practice for success by taking the steps to identify and market it to your ideal patient.

Whether physicians personally agree or support LGBT rights should be a non-issue when it comes to providing the best possible care for all patients.