Management & Administration

Higher performing practices look at their staff as dynamic individuals that need training, coaching, and mentoring to stay on top of their game.

Just because “nothing has changed,” doesn’t mean annual HR and compliance training should be avoided. Training can be easily forgotten.

When holiday vacations disrupt practice work flow, make sure your staff is cross-trained and well informed.

It is easy to concentrate on what's wrong at your practice. But good communication between staff and management can cure many ills.

The benefits of hiring nurse practitioners and physician assistants extend well beyond their medical training. Here are the top reasons to employ one.

We need to accept that identical medical offices with rigid protocols may not serve our individual patient populations in the best manner.

Are you taking a long glance at the ACO model? Two experts from an established ACO have four pieces of advice for you.

Good clinical outcomes require strong patient participation. One way to engage your patients is to improve their experience at your practice.

Doctors are used to making quick decisions, but when it comes to some tasks, you have to think ahead. Prep time is your friend.

It is predicted that 50 percent of Americans will be obese by the year 2030. It is time to increase public awareness and research into this disease.

If your staff is complaining that they are overwhelmed and need help, take a minute to evaluate the facts.

Connecting with the patient in a meaningful and empathetic way will improve your relationship with them and leave a lasting impact.

How can you tell a prospect is someone you should absolutely hire? What about when someone should be fired? Here are five tips to help.

Staying independent is an ongoing challenge. Here are a few reasons more clinicians are making the switch to direct primary or concierge care.

Taking an active role in professional associations can benefit physicians through networking opportunities, policy alerts, and continuing education.

Planning on having a holiday party over the next few months? Here is a ten-point checklist that should keep the party fun and liability free.

We asked physicians for the websites they recommend to patients who are looking for reliable health information. Here's what they said.

Social media can have a lot of value for physicians, but if they aren’t careful it can also be a liability. How should you use it?

In order for practices to maximize reimbursement in a value-based environment, clinicians and office managers must be on the same page.

Administrators must assert themselves, even if they’re in an awkward position as the head of business operations that still reports to a physician.

Is tardiness undermining your medical practice efficiency? Here are six methods to conquer your worst time thieves.

Staff members play an important role in a physician practice, but can also hurt its reputation. Make sure intolerance is not welcome at your practice.

Providing patients with too many options may not help them at all. Without adequate resources to make well-informed decisions, they may just feel angry.

With the healthcare exchange open enrollment period starting Nov. 1, educating your patients about the facts is vital.