October 13th 2025
Outdated systems can quietly hurt scheduling, billing and patient experience. Here’s how to recognize when it’s time for a smarter solution.
October 9th 2025
Small medical practices face rising risks from employee burnout to cyber threats. Insurance coverage can help safeguard your practice and patients.
October 8th 2025
From communication to consistency, these strategies help you strengthen patient loyalty — and your revenue cycle.
October 7th 2025
An EHR decision can shape your team’s efficiency and finances for years to come. Here’s what to look for — and how to compare leading platforms head-to-head to find the right fit.
September 30th 2025
MRO Senior Regional Director of Sales Melissa Hibbert outlined how outsourcing routine but high-stakes tasks can reduce administrative strain.
Why You Should Have a Dress-Code Policy in Your Medical Practice
Do you have a specific dress-code policy implemented in your practice? If not, here's how to get started.
Seven Ways to Boost Medical Practice Productivity
Productivity will determine how successful a medical practice is against its competition. Here are some ways to step up the productivity level at your practice.
Four Common Tech Slowdowns at Medical Practices
Technology can benefit medical practices, but it can also slow them down. Here's how to avoid some common pitfalls.
Advanced Practitioners Grow Practices, Patient Rapport
Want to grow your patient base and still be able to have quality relationships? Consider advanced practitioners.
Boosting Practice Growth, Patient Rapport
Adding advanced practitioners to your practice can grow your patient base and still allow for good patient relationships.
The Reason Many Medical Practice Change Initiatives Fail
Medical practice leadership is often to blame when new projects and initiatives fail. Here are three ways to increase the likelihood of success.
Five Things to Never Say to Medical Practice Staff
If you are struggling to increase productivity from your staff, one thing you can do is take a step back and evaluate how you communicate with them.
Dealing with Frustrating Problems: 3 Tips for Physicians
Medical practice managers and physicians face difficult problems almost daily. Here are three ways to approach them in a healthier manner.
Complying with the 60-Day Rule: Tips for Medical Practices
CMS guidance on the 60-day rule can be confusing. Here are some answers to common questions physicians and managers have regarding compliance.
How to Fire a Physician or Staff Member the Right Way
Though parting ways with a physician or staff member is never fun, there are a few things you can do to make the experience better for both sides.
When Time Constraints Harm Your Patient Relationships
Wondering how to deal with sticky staff and patient situations? Ask The Civility CEO. She'll answer all your questions about conflict in your practice.
Cost Accounting in the Medical Practice via RVU
Using RVUs to conduct a cost analysis at your medical practice is not only cheap and easy, it is very effective at assessing the value of your payer contracts.
Making ICD-10 Training Fun at Your Medical Practice
From team competitions to your own game of Jeopardy!, training for the ICD-10 transition can be enjoyable for your medical practice.
Three Strategies to Help Your Practice Embrace ICD-10
ICD-10 is coming whether we like it or not. Here's how to get your medical practice to accept the coming coding set transition.
Ten Must-Read Resources for Medical Practices
Here are 10 must-read resources for busy physicians and medical practice staff to stay up to date on changes in healthcare.
Seven Tips for Avoiding HIPAA Penalties in 2015
HIPAA "willful neglect" violations can cost medical practices hundreds of thousands of dollars. Here's how to prevent them from occurring at your practice.
Seven Steps to Consistently Collect Patient Payments
Don't let money slip out of your practice in the form of poor collection policies. Here are seven ways to maximize your revenue.
Choosing a Medical Practice Consultant
Once your practice has decided to engage an outside resource for a specific project, be sure to make a good selection.
Records Requests: Is Your Practice HIPAA Compliant?
What is a provider supposed to do to ensure HIPAA compliance with copying charges when a request for medical records is made? It’s not always easy.
Managing Medical Lawsuit Risk with EPLI Insurance
Medical practice risk extends beyond patient care into liabilities such as employee lawsuits. Managing this risk requires a multidisciplinary approach.
Effective E-mails: 3 Tips for Physicians, Managers
Many medical practice staff members, managers, and physicians struggle when attempting to communicate effectively via e-mail. Here are some suggestions.
Medical Payers' Timely Filing Deadlines
Knowing payers' timely filing deadlines can increase your revenue. Here's how you can work around them.
Caveats for Marketing Your Medical Practice Online
Web-based marketing can hurt your practice's ability to attract and retain patients if it doesn't maintain a high standard.
Managing Your Practice's Revenue Cycle in 2015
There is no time like the present to review your patient payment strategy. Here are 11 questions every practice should consider.
Outsourcing Problem Solving at Your Medical Practice
Medical practices are busy places with limited resources - it often makes sense to outsource functions not directly related to the practice of medicine.
Simple Steps to Better Track Medical Practice Contracts
Keeping track of contract renewals can be tedious, but there are many techniques medical practices can use to simplify the task.
Employment Manuals as Asset Protection for Doctors
The Key to Retaining New Medical Practice Staff
You want your new medical practice staff members to become great, loyal employees. Here's how to start off on the right foot.
Outsourcing Marketing for Your Medical Practice
Social media management and marketing are important components in generating new patients. Should you leave them to chance, or bring in an expert?
Using RVUs to Measure Physician Performance
More physician compensation is being tied to productivity. Here's how to calculate productivity ratios at your practice using RVUs.