October 13th 2025
Outdated systems can quietly hurt scheduling, billing and patient experience. Here’s how to recognize when it’s time for a smarter solution.
October 9th 2025
Small medical practices face rising risks from employee burnout to cyber threats. Insurance coverage can help safeguard your practice and patients.
October 8th 2025
From communication to consistency, these strategies help you strengthen patient loyalty — and your revenue cycle.
October 7th 2025
An EHR decision can shape your team’s efficiency and finances for years to come. Here’s what to look for — and how to compare leading platforms head-to-head to find the right fit.
September 30th 2025
MRO Senior Regional Director of Sales Melissa Hibbert outlined how outsourcing routine but high-stakes tasks can reduce administrative strain.
How Practices Can Compete With Walk-in Clinics
Rather than disparage walk-in clinics, make an effort to reach out and form a collaborative arrangement. Both your practice and patients could benefit.
Realistic Patient Scheduling for Your Medical Practice
One of the primary frustrations for a practice is effective scheduling. Often, the root cause is not acknowledging the different stages of a patient visit.
A To-Do List for Medical Practice Compliance Officers
Every medical practice should have a compliance officer. Here are 15 tasks to assign this important individual.
Five Common HIPAA Compliance Issues to Avoid
As we head into 2015, among the many items to consider is whether your medical practice’s operations are compliant with HIPAA.
Outsourcing Billing at Your Practice: Is Now the Time?
Six factors to consider when determining whether outsourcing revenue cycle management is the best move for your medical practice.
How to Deny a Raise Request from Medical Practice Staff
You know your medical practice staff member deserves a raise, but the timing isn’t right. Here are some alternatives experts recommend.
New Medical Practice Hire Checklist: 10 Prep Tips
First impressions are critical when welcoming new staff members to your practice. Here's what to do to ensure you get off on the right foot.
Utilizing Medical Practice Data
Finding the best resource to pull together and analyze pertinent practice data is a great step in making the best decisions for your business.
Five Ways to Help A Small Staff Improve Patient Care
Here are some small ways to help your medical practice staff provide great patient care despite fewer resources and a smaller team.
Six Ways to Hire Like an HR Pro at Your Medical Practice
Don't have the resources to employ a hiring professional at your medical practice? Here's how to master the hiring process on your own.
How to Deal with an Annoying Medical Practice Coworker
People are often oblivious to their irritating habits. Here are strategies for dealing with three types of irksome behavior.
Help New Medical Practice Staff Start off Right: 5 Tips
You want your new medical practice staff members to create a great first impression with the rest of the staff and physicians. Here's how to help.
Three Tips for Struggling Independent Medical Practices
They say that the first year of any new business is the toughest, and we can second that. Here are three lessons we learned that can benefit medical practices.
Twelve Tips to Collect More from Patients
Start 2015 off on the right foot. Here are 12 ways medical practice experts say your practice can collect more from patients.
Perspectives from a Physician/Administrator Spouse Team
Eight years after opening their medical practice, a physician and administrator spouse team reflects on what makes them successful.
How 3-Day 'Future' Workshops Can Help Medical Practices
The 3-day workshop can move any organization in a positive and creative direction. Here's how to have one at your medical practice.
Year-End Medical-Practice Reporting: Keep It Positive
When creating year-end reports, it's best to keep a positive outlook and prepare to propose solutions.
Improve Phone Customer Service at Your Practice: 4 Tips
Did you ever call your medical practice to try to understand the first impression patients are getting? If not, you might be placing your reputation at risk.
Characteristics of Strong Physician Leaders
Strong leaders and high achievers in various organizations possess many common characteristics. Here's what they are, and what they mean for physicians.
Medical Practice Hiring: 7 Tips to Get It Right
Hiring a new team member can be daunting. Success comes from having a clear process in place, and carefully screening each candidate.
Achieving Medical Practice Goals for 2015
The point of this exercise is to ensure both an optimal allocation of resources and meaningful progress during the year.
New Medical Practice Staff Performance Reviews: 5 Tips
Many medical practices hold 90-day performance reviews with new staff. Here are five tips to help ensure these evaluations lead to positive outcomes.
A New Year Brings New Insurance Verifications
As the New Year approaches, it is best to re-verify patients' insurance benefits to avoid a poor customer experience.
Increase Net Income by Mitigating Resource Waste
Waste of supplies and time is the biggest threat to net income in any practice. Put your staff's knowledge about how things really work to your advantage.
When Your New Physician Is Underperforming
Let's face it, medicine is a business. If your new physician isn't productive, your practice will suffer. Here are some strategies to speed things up.
Medical Practice Clinical Labs: Top Pitfalls to Avoid
For medical practices with clinical laboratories, compliance with formal proficiency testing must be a priority.
Three Ways Medical Practices Can Budget Smart for 2015
An accurate, useful budget can help physician owners and medical practice administrators make sound, strategic, and disciplined choices.
Six Action Items for Every Medical Practice in 2015
In order to thrive in the new healthcare environment, medical practices must take a proactive approach. Here are six key action items I recommend.
Delegating Effectively: 3 Tips for Practice Managers
Many physicians and managers are asking more of their staff members than in the past. Here are three ways to help you through that process.
Clinical Documentation Improvement Programs and Your Practice
CDI will be important with ICD-10 to ensure your practice is staying on top of the clinical documentation and accurate coding. Here's what you need to know.