Staffing & Salary

Kelly Villella, of Wolters Kluwer, says Shadow AI and paperwork are the real PA pain points: unclear rules and nonstop documentation pull time from patients.

Scott Polenz, principal consultant of advisory services at CHG Healthcare, says the fastest way to build physician alignment is to nail onboarding with clear expectations, consistent support and a steady drumbeat of “why” behind decisions.

Kelly Villella, of Wolters Kluwer, says PAs are feeling the squeeze from three directions: payer hassles, paperwork that steals time from patients, and the fast-moving question of which AI tools are actually OK to use.

Enhance physician engagement and alignment, and prevent subtle behavior changes that could lead to costly turnover and management challenges.

CHG Healthcare consultant Scott Polenz says physicians respond to genuine, personalized recognition and leaders who show real effort, starting in recruitment and continuing through onboarding.

Scott Polenz emphasizes the importance of alignment over engagement in physician retention, advocating for trust-based relationships between clinicians and leadership.

How do you handle a troublesome employee and what do you wish you’d known sooner? Take our quick, anonymous survey to share real-world tactics practice managers are using to coach, document and de-escalate tough situations.

Kelly Villella of Wolters Kluwer says a new PA survey shows near-universal confidence in patient care, but lingering gaps in documentation readiness and a growing need for clearer AI guardrails and training as clinics bring new clinicians on board.

Practice administrators play a vital role in ensuring smooth operations and enhancing patient care behind the scenes.

Effective onboarding transforms new hires into confident team members, enhancing workplace culture and patient experience while reducing turnover.

Physicians can look “engaged” and still be halfway out the door, says CHG Healthcare consultant Scott Polenz.

A recent survey suggests many physician assistants start practice confident in patient care but less prepared for documentation, insurance hurdles and unclear AI guardrails.

AMGA members can explore innovative solutions for health care challenges through human development and measurable outcomes at their upcoming annual conference.

Your weekly dose of wisdom from the Physicians Practice experts.

Artificial intelligence is already embedded in documentation, RCM and clinical decision support tools. Here’s how practice leaders can use it more deliberately — and what the data say about where it’s actually helping.

Traditional training is losing its grip on busy clinicians, and AMGA and Practicing Excellence say the alternative has to live inside the workday, not outside it.

Your weekly dose of wisdom from the Physicians Practice experts.

Explore how a strategic partnership between AMGA and Practicing Excellence enhances clinician engagement and improves patient care.

Reopening after a break requires strategic planning to ease stress, enhance teamwork and prevent burnout for health care teams.

At MGMA Leaders Conference 2025, panelists explored whether physicians still see medicine as a vocation — and how culture shapes retention, engagement and satisfaction.

Discover 10 low‑cost, proven strategies to spark joy, boost morale and slash turnover among your medical practice staff, elevating productivity and patient satisfaction.

Helen Falkner of Jackson Physician Search shares why transparency — not pay or perks — is what younger physicians value most in their leaders.

A panel of physicians, practice leaders and health care experts unpacks what true independence looks like in 2025, and breaks down how practices can strengthen their footing for the years ahead.

A December JAMA study examines what happens when physicians get built-in time for inbox work.

Jared Rhoads, M.S., M.P.H., joins the show with a different take on private equity.