October 14th 2025
Your weekly dose of wisdom from the Physicians Practice experts.
October 13th 2025
Outdated systems can quietly hurt scheduling, billing and patient experience. Here’s how to recognize when it’s time for a smarter solution.
October 10th 2025
Enhance efficiency and reduce costs in healthcare practices through small initiatives and smart billing techniques.
October 8th 2025
From communication to consistency, these strategies help you strengthen patient loyalty — and your revenue cycle.
October 6th 2025
13 tips for firing practice employees
Discover 13 essential tips for legally and compassionately terminating a medical practice employee, ensuring HIPAA compliance, protecting patient privacy and safeguarding your practice’s reputation.
Easing physician burnout: How remote support is reducing administrative overload
With seamless technology enabling collaboration between in-office and remote teams, administrative workflows can be managed efficiently, ensuring continuity of care.
Handling phone calls with difficult patients
Neil Baum, MD, gives tips on dealing with difficult callers at your medical practice.
Risk assessments in medical practice
Andrea Greco, SVP of healthcare safety at CENTEGIX, discusses risk assessments in medical practices.
Leveraging technology to combat administrative burnout, enhance patient care in 2025
Technology offers promising solutions to alleviate administrative challenges and free up valuable time for clinicians to focus on direct patient care.
What's 1 key change to make a practice safer?
Andrea Greco, SVP of healthcare safety at CENTEGIX, details one key change to improve practice safety.
Ep. 56: Leading a successful practice with Zed Williamson of Physician Growth Accelerator
Zed Williamson, founder and CEO of Physician Growth Accelerator, joins the show to discuss keys to success in private practice.
Practice tip of the week: Why social media is important to your practice
Cost-effective risk assessments for small practices
Andrea Greco, SVP of healthcare safety at CENTEGIX, details cost-effective options for smaller practices looking to conduct risk assessments.
What now? Addressing security gaps identified in risk assessments
Andrea Greco, SVP of healthcare safety at CENTEGIX, talks about possible next steps once risks are identified.
Regulatory compliance for risk assessments
Andrea Greco, SVP of Healthcare Safety at CENTEGIX, breaks down the key legal and regulatory factors medical practices must consider when conducting risk assessments.
Common blind spots in risk assessments
Andrea Greco, SVP of healthcare safety at CENTEGIX, identifies common shortcomings of risk assessments and explains how practices can address their blind spots.
Choosing risk assessment tools
Andrea Greco, SVP of healthcare safety at CENTEGIX, talks about common risk assessment tools.
Ep. 55: Selling your practice with Ericka Adler of Roetzel & Andress
Ericka Adler, JD, of Roetzel & Andress, joins the show to discuss factors you should consider before selling your practice.
Practice tip of the week: Malpractice landmines
The importance of risk assessments
Andrea Greco, SVP of healthcare safety at CENTEGIX, explains why risk assessments are so important for medical practices.
8 tips for hiring members of Gen Z
Discover how Gen Z’s emphasis on mental health, digital fluency, and flexibility compares to Baby Boomers, Gen X, and Millennials—and what it means for building a thriving, multigenerational healthcare workforce.
What are risk assessments?
Andrea Greco, SVP of healthcare safety at CENTEGIX, details key aspects of risk assessments.
The shifting landscape in medical practice staffing
Key findings from the 2025 Physicians Practice Staffing & Salary Survey.
"Nobody wants to work:" A generational guide for practice staffing
How evolving workplace attitudes are transforming healthcare staffing, as COVID-19 accelerates trends like remote work, mental health support, and modernized technology.
Ep. 54: Medicare cuts and physician challenges with Norman K. "Kip" Beals III, MD
Norman K. "Kip" Beals III, MD, joins the show to discuss the evolving landscape of health care reimbursement — and how physicians can weather the storm.
Practice tip of the week: Making the most of VBC
Keeping your practice safe
Andrea Greco, SVP of healthcare safety at CENTEGIX, talks about keeping your practice safe — and how failing to do so can impact patient care.
The key to a safe practice
Andrea Greco, SVP of healthcare safety at CENTEGIX, shares the most important factor in practice safety.
Ensuring practice safety in an evolving health care landscape
Andrea Greco, SVP of healthcare safety at CENTEGIX, explains what practices should keep in mind moving forward in regards to workplace safety.
Practice tip of the week: How to mentor doctors
Visitor management protocols for safer medical practices
Andrea Greco, SVP of healthcare safety at CENTEGIX, talks visitor management protocols to keep practices safe.
Ep. 53: Practice employee safety with Andrea Greco of CENTEGIX
Andrea Greco, SVP of health care safety at CENTEGIX, talks about keeping practices safe — and how failing to do so can impact patient care.
Barriers to reporting incidents of workplace violence
Andrea Greco, SVP of healthcare safety at CENTEGIX, explains why 80% of incidents of workplace violence go unreported.
Enabling situational awareness for practice staff
Andrea Greco, SVP of healthcare safety at CENTEGIX, discusses the importance of situational awareness for incident responders in medical practices.