Patient Relations

The recent changes in healthcare are starting to create more uniformity in healthcare models; but do we still need options for MDs and patients?

Don't avoid social media just because of HIPAA fears. Social networking, done right, can bring multiple benefits to your practice.

Social media is all about brevity, visual impact, and reaching your target audience. Don't be afraid to be creative.

After converting to a direct-pay practice two years ago, this physician has learned a thing or two and is glad he made the change.

Don't avoid using social media in your medical practice just because of HIPAA fears. Here are eight tips to get it right.

Creating an online community through social media is great for patient engagement. It also helps your patients learn more about your practice.

In the digital world, it's not about you, it's about your patients. They're looking for help answering their health questions.

New data from Quest Diagnostics suggests while the rate of misuse of prescription drugs is high, there are strategies for physicians to use with patients.

If your medical practice wants to get paid for services, make sure that you understand your true responsibility to the patient, and for working with the insurance company.

Just a few months after opening his membership medical practice, internist Michael Freedman is predicting large growth. Here's why.

We are robbing our patients of the resource of our time and I truly believe their health is suffering for it.

Social media continues to evolve, but the question you should ask is "How do I connect in a meaningful way with patients."

Your practice can do a great job managing illness, but without empathy and courtesy, the patient will feel the service and quality of care was poor.

It's hard treating individual patients, complicated treating families, and extremely difficult when families want to be "anonymously" involved.

If your medical practice wants to get paid for services, do not accept financial responsibility for medical expenses that your patients incur.

Recent research indicates that PAs can improve the healthcare system, and recent policy changes help ensure that they have the opportunity to do so.

The recent imposition of penalties by the DOJ in two instances should cause physicians to re-evaluate their policies and practices.

Defensive medicine makes it more likely that you will be sued. Defensible medicine? Now, that puts you on malpractice insurers’ "A" lists. Here's how.

Early conversations with terminal patients and family members can often better inform treatment plans, and take out the emotional road blocks.

Here are four issues that doctors and their medical practice staff members need to be aware of to operate a great practice this year.

Just a few changes in your operations can create a whole new atmosphere for your patients and encourage them to return to your practice.

Struggling to find the time to build great relationships with your patients? Here's how technology can help.

Don't let money slip out of your practice in the form of poor collection policies. Here are seven ways to maximize your revenue.

It is not the presence of conflict that is critical; it is the ability to resolve it in a productive and healthy manner that matters most.

What is a provider supposed to do to ensure HIPAA compliance with copying charges when a request for medical records is made? It’s not always easy.